Crest Ford

Sold me a car they knew had a defect Spent every penny I had on a 2010 Escape. Two months later I found there was a known defect which is not covered under warranty and will be costing m Spent every penny I had on a 2010 Escape. Two months later I found there was a known defect which is not covered under warranty and will be costing me $425. I asked for some help and I was blown off. Marty spoke down to me and basically told me to simply not top off my gas tank and that should take care of the problem. He admitted that Ford knows about it and so did they at Crest Ford. This is unacceptable. A known, but hidden, defect that no layperson would ever have seen with a test drive or a walk-around. I will never buy another vehicle from this dealer and will strongly and loudly urge everyone I know to stay far away from them. More

GREAT PLACE I spent a great deal of time visiting other dealers before visiting Crest Ford to purchase my NEW 2015 MUSTANG 5.0 from John Cangealose. John is a I spent a great deal of time visiting other dealers before visiting Crest Ford to purchase my NEW 2015 MUSTANG 5.0 from John Cangealose. John is a true professional. My vehicle was ordered in January and delivered 6 weeks later exactly as promised by John. John walked me thru the process and made this a fun event by keeping me continuously updated with regard to the build day from Ford, the ship day, and the delivery and final pickup by me. These people here are easy to deal with. The Price of the new car was the easy part. Picking the color that I wanted was the hardest part of this sale. Don't waste your time any place else. Stop in and ASK for John. Great man to work with, and yes they did come thru on the price too. No games here at all. WALTER C. More

Very enjoyable experience. Chris explained everything thoroughly,and answered all of our questions completely. We liked working with Chris, and would highly recommend him. He ha Chris explained everything thoroughly,and answered all of our questions completely. We liked working with Chris, and would highly recommend him. He has been a very dedicated employee. More

Great dealership and outstanding salesman (Chris Merriman) This is the third vehicle that Chris Merriman has sold me. He is by far the best salesman I have encountered in my many years of purchasing new vehicl This is the third vehicle that Chris Merriman has sold me. He is by far the best salesman I have encountered in my many years of purchasing new vehicles. He is very knowledgeable and understanding to your needs. He keeps you updated as to what is going on with your purchase and beyond. He is an asset to Crest Ford and ford Motor Company. More

A pleasure to do business with. Crest Ford has outstanding service. , Chris Merriman provides explanations of warranty plans and financing and more importantly, thoroughly explains Crest Ford has outstanding service. , Chris Merriman provides explanations of warranty plans and financing and more importantly, thoroughly explains the product when delivery is taken. More

Crest ford was great! Chris merriman was fabulous. Chris merriman made the purchasing so easy and quick! He did what he said he would do when he said he would do it! My car came ohio and it was in Mi Chris merriman made the purchasing so easy and quick! He did what he said he would do when he said he would do it! My car came ohio and it was in Michigan hen he said it would be! He is very reliable! He explained everything clearly and sustinctly!! More

Knowledge/Honesty Rule We have dealt with Chris Merriman for probably 30 years. Even though we have moved out of the area, we still continue to come back to Chris for our Fo We have dealt with Chris Merriman for probably 30 years. Even though we have moved out of the area, we still continue to come back to Chris for our Ford car purchases. More

Best car buying experience ever Chris Merriman was absolutely wonderful to work with. Within an hour of calling him he had emailed me the information on the vehicle I was interested Chris Merriman was absolutely wonderful to work with. Within an hour of calling him he had emailed me the information on the vehicle I was interested in and within 2 hours I had my new 2015 Ford Explorer. Best car buying experience ever!!!! More

First Time Buyer My father referred me to Crest Ford and Chris Merriman. Chris is very knowledgeable and easy to talk to. I special ordered a Ford F150 and Chris was v My father referred me to Crest Ford and Chris Merriman. Chris is very knowledgeable and easy to talk to. I special ordered a Ford F150 and Chris was very thorough with the whole ordering process. He also provided updates in a timely manner. When picking up the vehicle, Chris was very thorough showing all the features of the F150 and I did not feel rushed one bit. I enjoyed the time he spent with me. I highly recommend working with Chris Merriman at Crest Ford. More

Outstanding Service This is the second automobile we have leased from Chris Merriman. He was very helpful and friendly. He explained everything to us in a professional w This is the second automobile we have leased from Chris Merriman. He was very helpful and friendly. He explained everything to us in a professional way and went above and beyond to help us understand the features of the Escape. I would recommend Crest Ford to anyone looking for a new car. Outstanding service. More