Crest Cadillac - Service Center

Great service. Got me in right away to have a leak examined. Service was great as always. Dan had it diagnosed and fixed quickly and inexpensively. Having a car repa Got me in right away to have a leak examined. Service was great as always. Dan had it diagnosed and fixed quickly and inexpensively. Having a car repaired is never pleasant but I know it will be done quickly and done right when I go to Crest. More

Excellent service, however A burned out turn signal bulb was replaced and my car was washed. Very quick and efficient service! I was disappointed however, when I went to the p A burned out turn signal bulb was replaced and my car was washed. Very quick and efficient service! I was disappointed however, when I went to the parts department and discovered that a valet key which I was not provided when I purchased my certified used car would cost about $40.00. I failed to ask the salesman for it when I purchased the car. My fault, but there should be a check list for sales personnel to follow when a sale is made. Not a big deal, but I miss it and not worth the $40.00. More

Routine auto maintenance with awesome customer service! My work was completed in a prompt manner. Waiting area was clean and offered nice amenities. I was out of the dealership in under an hour. My work was completed in a prompt manner. Waiting area was clean and offered nice amenities. I was out of the dealership in under an hour. More

Service Dept As usual I received professional service at the Service Dept at Crest. I have had the opportunity to experience car maintenance at most of the Cadill As usual I received professional service at the Service Dept at Crest. I have had the opportunity to experience car maintenance at most of the Cadillac dealers in SE Wisconsin as well the service dept of a Mercedes Benz dealer in Milwaukee. The Crest service dept has been the best experience in the area. More

Prompt and courteous customer service! I feel very welcome at Crest. Courteous people who listen to my problem and prompt service. I have been a customer at two other dealers (not Cadillac I feel very welcome at Crest. Courteous people who listen to my problem and prompt service. I have been a customer at two other dealers (not Cadillac), but neither of them ever made me feel that they cared whether I came back or not. Crest Cadillac is not conveniently located for me, as I live .in the southeastern-most corner of Waukesha County, but the longer drive is well worth it. Thank you. More

Wheel & Tire Replacement I believe Aaron Carpenterand others provided excellent service from beginning to end. The Parts Department was easy to wrk with as well, Jim as help I believe Aaron Carpenterand others provided excellent service from beginning to end. The Parts Department was easy to wrk with as well, Jim as helped my as I exited the Sercice Department. The Parts Department was also very easy to,work woth. More

Best service possible! Aaron and Ryan make a great service team. I have been going there now for over two years and really enjoy the service that I get every time I come in. Aaron and Ryan make a great service team. I have been going there now for over two years and really enjoy the service that I get every time I come in. The guys treat you with the utmost respect and have a very personable friendly attitude. I will not take my car anywhere else but Crest Cadillac! More

Best Service I now take all our vehicles here for service you can not get any better service anywhere. I've been to other dealership's service Department's and Cr I now take all our vehicles here for service you can not get any better service anywhere. I've been to other dealership's service Department's and Crest is the VERY BEST More

The visit was helpful in a few ways During the visit to replace 2 wheels Jim spent time to check the tires and talk to me about the condition of the tires and the expected tire life. During the visit to replace 2 wheels Jim spent time to check the tires and talk to me about the condition of the tires and the expected tire life. More

Oil Change Oil was leaking from the car after an oil change on Friday, so I brought it back first thing Monday, they got it in right away, we’re able to clean up Oil was leaking from the car after an oil change on Friday, so I brought it back first thing Monday, they got it in right away, we’re able to clean up the oil and I was back on the road in minutes. Turned out to be just some oil that had pooled after dropping the old filter. All good. More