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553 Reviews of Crest Cadillac - Service Center
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November 16, 2015
Outstanding Service Staff is very professional and courteous. They are definitely customer focused and want to develop a long term relationship. The loaner service they p Staff is very professional and courteous. They are definitely customer focused and want to develop a long term relationship. The loaner service they provide keeps things simple. More
by Over and Beyond
Employees Worked With
Donny Dixon
November 16, 2015
75,000 Mile Check Up. Greg in the Service Department provided us with updates on the required services and only recommended what was required for this mileage level and had Greg in the Service Department provided us with updates on the required services and only recommended what was required for this mileage level and had us in and out the same day. He provided us with an outstanding level of service. More
by envirotek1
Employees Worked With
Greg Vetrano
November 16, 2015
Crest never lets me down! Randy Nabors is awesome as always, despite his promotion, I don't want anyone else taking care of me and he obliges... I've bought 3 cadillacs in a ro Randy Nabors is awesome as always, despite his promotion, I don't want anyone else taking care of me and he obliges... I've bought 3 cadillacs in a row here, doubt I could ever go anywhere else! More
by RStaples
Employees Worked With
Randy Nabors
November 06, 2015
2nd time I have had an issue with the service department I went to Crest Cadillac in Plano because there was a TSB on my vehicle. After the car had been there for a day they called and said they heard the n I went to Crest Cadillac in Plano because there was a TSB on my vehicle. After the car had been there for a day they called and said they heard the noise described, but didn't feel it was loud enough to warrant being covered by the TSB. I contact Cadillac who opened up a case for me and was unable to get in touch with Crest so she helped me locate another dealership (Sewell) that repaired my vehicle under the TSB with no issue at all. I will never use Crest again nor will I buy a car from them again. This is the second time I've had an issue with their service department. Sewell is not close to me at all but I will make the drive for the excellent service. More
by Amy
Employees Worked With
Shawn Downs
November 06, 2015
GREAT job ! Bryan Oldham did a GREAT job handling all the details of my recent service visit. Straight talk, timely communication, car ready when promised. I hig Bryan Oldham did a GREAT job handling all the details of my recent service visit. Straight talk, timely communication, car ready when promised. I highly recommend this service department. More
by CC Plano
Employees Worked With
Bryan Oldham
September 22, 2015
Great service! Paul Z took the time to research my vehicle and give us info that had not been relayed to us by another Cadillac dealership. Paul was extremely effici Paul Z took the time to research my vehicle and give us info that had not been relayed to us by another Cadillac dealership. Paul was extremely efficient and got my CTS repaired quickly! Everytime I have been to Crest Cadillac it has been a great experience! We live in Mesquite and have a closer Cadillac dealership but we will go to Crest every time! Worth the drive for great service! Thank you so much! More
by Monica Mesquite Tx
Employees Worked With
Paul Z in Service
August 03, 2015
Excellent The service adviser very friendly.i will continue to use the same deadler and adviser who have serving my car on my last service.I receive excellent s The service adviser very friendly.i will continue to use the same deadler and adviser who have serving my car on my last service.I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answ... More
by Jpeng213@aol.com
Employees Worked With
Paul
June 23, 2015
Simply the Best The service managers at Crest Cadillac, truly provide the best in quality service and professionalism. They are customer focused, very knowledgeable, The service managers at Crest Cadillac, truly provide the best in quality service and professionalism. They are customer focused, very knowledgeable, and trustworthy. I have always had a positive experience. More
by Satisfied
June 09, 2015
Excellent Customer Service I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answer my ques I receive excellent service each time I take my car in for service. The employees are very friendly, helpful, and are always willing to answer my questions. More
by mmarty
Employees Worked With
Bryan Oldham
June 03, 2015
Top notch dealership in both sales and service. I have four cars, but only one is a Cadillac. I wish I could take the other three to Crest for the others service needs too. I have four cars, but only one is a Cadillac. I wish I could take the other three to Crest for the others service needs too. More
by crest
Employees Worked With
Paul
