Crest Cadillac
Brookfield, WI
Filter Reviews by Keyword
By Type
2,785 Reviews of Crest Cadillac
Awesome Convenient location, bright clean showroom. Lots of cars to choose from. Very good experience salesman. Tom P. was simply the best. Highly recommend Convenient location, bright clean showroom. Lots of cars to choose from. Very good experience salesman. Tom P. was simply the best. Highly recommend this location. More
Used car purchase We received excellent care and assured that all our questions were answered. Picking up our vehicle was an efficient process and everything had been We received excellent care and assured that all our questions were answered. Picking up our vehicle was an efficient process and everything had been carefully executed by their management, sales representative (Tom Piontkowski), and service department. Would recommend and we will look to dealership for our next purchase More
Escalade Purchase I purchased a 2015 Escalade in late 2016. The troubles started soon after. In early Spring of 2017 I was notified by another dealer that the vehicle I purchased a 2015 Escalade in late 2016. The troubles started soon after. In early Spring of 2017 I was notified by another dealer that the vehicle I purchased had it's engine replaced prior to me purchasing it. This important information was never disclosed. After 70+ days in service and multiple visits for the same problems I called corporate for help. Today, I was notified by the corporate adviser that Crest retaliated by no longer allowing me to bring my vehicle for repairs. (Vehicle is still under factory warranty). I've done nothing wrong other than try to get my vehicle repaired. I've treated their staff with kindness and respect only to be banned from their service department. They offered to repurchase the vehicle several months after purchase for $12,000 less that what I paid, but I was too offended to take the offer. I regret it now. Please do your research before purchasing a vehicle from this dealership as I don't wish this misery on anyone. More
Why go somewhere else? Wonderful experience as always! Aaron is always on point with Customer service and really takes strides to ensure the customer is well informed on req Wonderful experience as always! Aaron is always on point with Customer service and really takes strides to ensure the customer is well informed on requested and required service. Although I am not in the market for a new vehicle, Joe always is pleasure to chat with while my vehicle is being serviced. Additionally, Brady the GM, is delightfully pleasant and is fully committed to the customer. More
Outstanding service and excellent suggestions Both our salesman, Tom Piontkowski, and the business manager, Brandon Roeglin provided outstanding customer service. They really listened to what we Both our salesman, Tom Piontkowski, and the business manager, Brandon Roeglin provided outstanding customer service. They really listened to what we were looking for. I went in to test drive a 2015 Cadillac ATS. I found the car just felt too small for me. Tom suggesting I try the Cadillac XTS. I knew the XTS would be much bigger and more comfortable but also thought it would be a lot more expensive. Tom showed me an XTS that was one model year older but also had very low mileage and the price was almost exactly the same as the ATS. Plus, the XTS was the exact color combination we wanted, included All Wheel Drive and runs on regular unleaded gasoline. Perfect! Tom worked with us to get a good price for our trade-in. Then we worked with Brandon Roeglin for the financing. He was very helpful in getting us a great rate at a bank where we already have accounts so it will be very convenient to make payments online. We are thrilled with the car, the price and the financing. Tom was even able to get a free Cadillac cap for my wife. More
great!! Our salesman , Tom Piontkowski was professional courteous and thorough. Tom was very pleasant to work with and he explained to us all the features of Our salesman , Tom Piontkowski was professional courteous and thorough. Tom was very pleasant to work with and he explained to us all the features of our new car. Thanks Tom & Crest Cadillac! More
Best customer service in the biz I've purchased my fourth car from Dave at Crest Cadillac as I always get the best deal with no hassles. Recently, I purchased a new XT5 and on my way I've purchased my fourth car from Dave at Crest Cadillac as I always get the best deal with no hassles. Recently, I purchased a new XT5 and on my way home I ran over a piece of metal from a construction site causing the tire to immediately go flat. Needless to say I was pretty upset with my bad luck. Dave and Crest were very sympathetic and replaced the tire at no charge. I was floored as they did not have to do that, but that is the type of business they run. I will continue to go back for this reason. More
This is not my Daddy's Cadi We had outstanding service at Crest Cadillac. David in sales made our transaction speedy, efficient and we really felt confident about the purchase. W We had outstanding service at Crest Cadillac. David in sales made our transaction speedy, efficient and we really felt confident about the purchase. We would definitely return for another Cadillac. More
Wonderful experience My experience with Crest Cadillac was wonderful. I had an awesome Sales person Lonnie Powell. I like how I was approached, he was not pushy, very pro My experience with Crest Cadillac was wonderful. I had an awesome Sales person Lonnie Powell. I like how I was approached, he was not pushy, very professional, very informative. He gave me space to make a decision and was extremely helpful. I received excellent service. I left very happy. If you are looking for a car I highly recommend Crest Cadillac and Lonnie Powell. More
new car this is my 3rd car from lonnie at crest and i love all the cars i had so far. I will be doing bussiness with them again this is my 3rd car from lonnie at crest and i love all the cars i had so far. I will be doing bussiness with them again More