Crest Cadillac

Service Everyone is very friendly, patient and answer all my questions. Make recommendations to me if my car needs certain things done to it. Love that they Everyone is very friendly, patient and answer all my questions. Make recommendations to me if my car needs certain things done to it. Love that they wash my car for me. More

Recent Visit Yesterday I scheduled an appointment for a tire rotation, cabin filter, air filter and oil change. When I arrived I was taken care of immediately. M Yesterday I scheduled an appointment for a tire rotation, cabin filter, air filter and oil change. When I arrived I was taken care of immediately. My car needs were taken care of promptly. During my visit I was kept informed through text messages and the service was excellent. I would highly recommend Crest Cadillac. More

Great Experiance David was wonderful to work with during purchase. Highly recommended. He has a great personality and he was very informative going over all the option David was wonderful to work with during purchase. Highly recommended. He has a great personality and he was very informative going over all the options my car had. More

Head Light bulb Dan, the Service Dept Manager, got me in on the same day as my first initial call. They solved my problem and keep me informed on every step of the wa Dan, the Service Dept Manager, got me in on the same day as my first initial call. They solved my problem and keep me informed on every step of the way. The service and experience was great. More

Excellent It is so easy to get a convenient appointment. The service is excellent. All the people are fantastic. I like the text messages and communication upda It is so easy to get a convenient appointment. The service is excellent. All the people are fantastic. I like the text messages and communication updates. I consistently use this service center because it’s always a great experience. It never adds stress to my day. More

FRIENDLY, EFFECTIVE AND PROFESSIONAL WE OWN USED CADILLAC'S BECAUSE WE CANNOT AFFORD NEW. THE PEOPLE AT CREST KEEP THEM RUNNING. THEY GUIDE US IN THE PROJECTED MAINTENANCE AS WE PILE ON WE OWN USED CADILLAC'S BECAUSE WE CANNOT AFFORD NEW. THE PEOPLE AT CREST KEEP THEM RUNNING. THEY GUIDE US IN THE PROJECTED MAINTENANCE AS WE PILE ON THE MILES AND ALWAYS ARE CONCERNED ABOUT GETTING IT DONE RIGHT AND ON TIME. JOE, JIM AND PAT ARE TO US, THE FACES OF CREST CADILLAC AND ALWAYS SHOW GREAT CUSTOMER CONTACT AND PROFESSIONALISM. THANK YOU FOR KEEPING TH EXT AND SRX RUNNING AND LOOKING GOOOOOD! More

I’m always satisfied with everything all the people kind , Very good Aaron great person to deal with knows job well all people I dealer with know exactly what their doing, wouldn’t take my car anyplace else to Very good Aaron great person to deal with knows job well all people I dealer with know exactly what their doing, wouldn’t take my car anyplace else to get work done More

Outstanding The entire experience was efficient, and attentive to finding out what would work for me. I appreciated being given pros and cons for vehicles availa The entire experience was efficient, and attentive to finding out what would work for me. I appreciated being given pros and cons for vehicles available, thorough demonstration of the engineering and quality of the vehicle I purchased, and the thorough orientation for all of the settings and controls for my vehicle. Paperwork to complete the purchase and review of the certification and warranties by Brady Brown was well done and efficient. Lonnie Powell was a pleasure to work with, such that on the 1st day I was able to decide the XT5 was a great car for me, and I did not need to look at any other options for purchasing a vehicle at somewhere other than Crest Cadillac. More

Look no further If you want attentive customer service, vast knowledge and your vehicle attended to with speed and accuracy - go to Crest Cadillac. Best in the biz! If you want attentive customer service, vast knowledge and your vehicle attended to with speed and accuracy - go to Crest Cadillac. Best in the biz! More

Sunroof gasket While the car is less than 5 years old, the roof gasket became displaced outside of the window. The warranty is no longer good as the date for its exp While the car is less than 5 years old, the roof gasket became displaced outside of the window. The warranty is no longer good as the date for its expiration was from the dealership purchase not customer purchase. We bought it with 5000 miles on it. Because one was not in stock but on order, Dan suggested they glue it and when it becomes displaced again, they would work with GM in an adjustment price off the $300 future repair because this is a common problem with the XTS. It seems like GM should actually pay for the replacement as it seems like a manufacturing problem. The gasket should last longer than 4+ years. More