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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

January 19, 2021

My visit an appointment was easy to make the work was done in a reasonable amount of time and at the billing time and I was talking to an individual and mentioned that the key fob would hesitate sometime More

by DESHAVU59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
January 18, 2021

1st time there major service ....got me in quick...like my guy in service..2 days .Checked for recalls...loaner too fast ....hope fixed now. More

by PINKBIRDDIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
January 18, 2021

Nice bunch of guys did a great job again on my car came in for my tires to be fixed I got some New tires when one went flat on me they put a new one on with no problem no charge the other tire had a pr More

by ericjcoleman10
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Victor Santiago
January 18, 2021

Had a bad experience with body shop with every thing that was supposed to be done and wasn't even a safety issue I believe More

by bestybooh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Dave Cesel
Jan 22, 2021 -

Crest Cadillac responded

Thank you for your feedback

January 16, 2021

The guys up by the service department are very considerate great to talk to. Dan took the initiative in this case explanation of my car alignment, great service from the start to finish. When it’s More

by majeruspeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica cashier., Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
January 16, 2021

Greg was completely disrespectful. A few examples: Did not greet me when I asked to speak with him, dismissed my concerns by talking down to me about the mechanics and took his face mask off after coughin More

by TE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Fischer
Jan 22, 2021 -

Crest Cadillac responded

TE thank you for your feedback!!

January 15, 2021

Everything about Crest Cadillac from David my sales person to delivery was first class. The business manager, Brandon, was right on top of everything. I'm totally pleased. More

by STERK.LAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ulwelling, Brandon Roeglin
January 15, 2021

Everything was professional and done in a timely matter. The Covid protocols were in line with current guidelines. I would recommend Crest to all my friends for service of their GM vehicles . More

by FRBRUHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
January 15, 2021

As always, prompt, professional, and friendly. They got me in quickly, found the problem, and resolved it to my complete satisfaction. They are genuinely nice people who do a fantastic job. More

by JMJACK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
January 14, 2021

I was treated with courtesy and with respect. All of my questions were answered. The service met with my expectation. The cost of the work met with my expectation also. Shalom, Pastor Malone More

by JMALONE3397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
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