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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

February 12, 2021

Great services appreciate the customer services the automotive services with the out of pocket price affordable. I felt the problem was going to be fixed correctly there. Thank you More

by CDONITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
February 11, 2021

Very up front about the costs, what was necessary and optional and what was on my warranty. Got me on and out quickly. Thank you More

by CHITOWNCHRISWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
February 11, 2021

We are completely satisfied with the great care and service from the salesperson to the financial person. Very professional! We will highly recommend them to our friends. More

by TONY@KATYMARKETING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kopietz, Brandon Roeglin
February 11, 2021

Overall, the experience was fair. I was disappointed that no one at any point told me there would be a diagnosis fee of $150. I have not had my car (major) serviced in years and I was not aware of thi More

by Stov4all
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Feb 22, 2021 -

Crest Cadillac responded

Thank you for your feedback!

February 10, 2021

I was disappointed at the verbal service. I had to call to receive updates. Communication was horrible! My main reasoning for bringing the car in was not addressed until after another issue was resolved. More

by boldenpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Feb 22, 2021 -

Crest Cadillac responded

Thank you for your feedback!

February 09, 2021

The guys were very friendly and helpful. I loved how clean my car was when I picked it up. It was like it was brand new. More

by karinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
February 09, 2021

Aaron got me checked in right away when I dropped of my XTS for service. He kept me up to date on progress and let me know when it was ready for pick up. Outstanding service again. Thanks Aaron More

by DAVIDRUEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
February 09, 2021

Dan got me in right away, took great care of me!The whole staff @Crest Cadillac is fantastic I will not service y Cadillac’s any were else Crest is the best... More

by Juice1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan in sales department , Brady Brown, David Ulwelling, Aaron Carpenter, Dan Deutschendorf, Tom Renner, Joe Kopietz, Brandon Roeglin, Greg Fischer, Dave Cesel, Victor Santiago
February 09, 2021

Always informative, great service and scheduling. Good better best never let it rest until your good is better and your better is best. A working motto. More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
February 08, 2021

Communicative and professional! My wife and I don’t even consider taking our cars elsewhere, we know we will get the best service at Crest and they will clearly communicate only what is needed/important wit More

by KevinF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
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