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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

May 19, 2021

Excellent service. Great help and options with getting a new key fob. Great checking on warranty and getting replacement part for a different vehicle. Highly recommend! More

by reneauassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
May 19, 2021

Service rep did not go over after service form was not very friendly from beginning to end of device. Everyone else customer was service excellent. More

by tangiarashada8517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
May 17, 2021

Not sure if the problem was solved. The steering seems to be the same. When I brought the car in I wanted light bulbs replaced that was satisfactory, but the front end alignment I don’t thinks was done corre More

by leroycoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Brown, Dan Deutschendorf, Steve Mealey, Tom Renner, Greg Fischer, Dave Cesel, Pat Renner, Victor Santiago
May 17, 2021

People think I am crazy when I tell them I go to Crest for all of my auto repairs. They are just great to work with and very fairly priced. I tell everyone that needs repairs to go there. Thank you. More

by Jkrajenka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ has alway done a great job. Thank you Russ., Dan Deutschendorf, Greg Fischer
May 16, 2021

Service was acceptable. Not as friendly as last time I was in. Have not received any new coupons in the mail. Poor wash job, but over all fine. More

by Justmepmh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
May 17, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

May 16, 2021

I have always had great service at Crest. They get my car in a reasonable time frame. They keep informed on the progress of the service being rendered! More

by JHAUGH927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
May 14, 2021

Aaron, Dan, Greg, Russ always do a great job on the service team! I’m always satisfied. I’ve been coming here for years. Dang!Thats Good soda is the best! More

by gschott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Aaron Carpenter, Dan Deutschendorf
May 14, 2021

Greg the Service Manager got me in right away after I was waiting two weeks for an appointment! Dan D in service is excellent- the both are just super - excellent service recovery - coming back to buy anoth More

by richard.klein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
May 13, 2021

Just got a set of Michelin defenders for my Escalade. Great service as usual. They know me by name and are always honest about whatever I need to get fixed. More

by REGGIETHOMPSONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf, Victor Santiago
May 13, 2021

This experience was pleasant, friendly, accomodating, and no pressure. Almost ideal as to how you would imagine buying a car should be. Very straight forward. More

by ED.J_77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ulwelling, Brandon Roeglin
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