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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

July 08, 2021

Customer service was timely and attentive - work on vehicle was completed timely and as required - serviceman was helpful in assisting with additional service recommended/requested More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
July 08, 2021

I always feel confident that my car will be serviced promptly with updates throughout my time at the dealership. I appreciated being informed my wipers needed replacement which i kept forgetting about w More

by Paperguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 07, 2021

As soon as I left after getting light bulb replaced, the other light bulb went out “coincidencidently”. Wasn’t able to get it replaced because the shop had no other light bulbs on hand at 4:26om. The light More

by herron12bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter
Jul 19, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

July 05, 2021

I always get prompt, friendly, professional service from the Crest sevice team. More

by JMJACK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
July 05, 2021

Phone system is terrible and no one in service answers the phone. Price for repair ticket was 40% over a normal retail price. I won’t be back. More

by Gizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Jul 06, 2021 -

Crest Cadillac responded

Sorry we were closed on July 5th for the Holiday. Thank you for your feedback.

July 05, 2021

Always good serviceGeneral timeliness is a positiveWish Always good service General timeliness is a positive Wish they had more parts options available, but understand challenges of current supply chains More

by SNAKEFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Victor Santiago
July 04, 2021

It has good customer service. Dan in-service is very attentive to the needs of the customers. The quality of work is good as well as the timing and getting the job done. I will always recommend this pla More

by anita.landry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
July 02, 2021

Great service in working with you. Very polite and explaining everything. I am happy for their business.. Never thought I could get a vehicle from Crest. More

by glawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Brown, Brandon Roeglin
July 02, 2021

Great customer service, clean facility, friendly and welcoming staff. No wait when I arrived at my scheduled appointment More

by platmldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 01, 2021

The staff at the service center is always virtuous and professional. I always am informed on where I stand with my vehicles status. I would highly recommend them for any work that needs to be completed on More

by Eric.James.olson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
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