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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

July 16, 2021

Crest has always been customer / service oriented......very nice people from the person who answers the phone to the service tech who is ready and willing to help you find a solution for a p More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
July 16, 2021

Convenient, professional, clean and thorough. Everyone is nice however, the customer service seems individually driven per employee, likely not encouraged from top down as a company. I'll likely visit again More

by Fefe W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cesel
Jul 19, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

July 15, 2021

I love working with the people at you guys dealership very professional people and this is where I bring all of my vehicles to thank you More

by Rileysafh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
July 15, 2021

Victor communicated the whole time about my vehicle and text me several times. They got me in and out. highly satisfied with my work! Thank you More

by Kutz By Rome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 14, 2021

Aaron helped us when he found our appointment was lost in the computer. He got us in and resolved a situation in the rear axle. It did not take a second trip because of the mixup. Everything was fine and we More

by Murph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
July 14, 2021

Exceeded expectations. Fast service. Will definitely be back again soon. Service manager really had his act together. Exceeded expectations. Fast service. Will definitely be back again soon. Service man More

by JSCHAEFER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
July 14, 2021

Routine oil change service. Took about 45 minutes. Got me in and out with no issues. Additionally, I asked for the front drivers side tire to be checked as I lost tire pressure, and no issues were found. Add More

by PMEESE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
July 14, 2021

This dealership has always done a great job for me always answers my question always polite and courteous Victor and Greg both assistant me and things were done in a timely manner More

by 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 14, 2021

Was a pleasure working with David & Brandon. They were helpful but not pushy which can be hard to find. Very responsive and helpful during the entire process highly recommend! More

by PattyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Earl, Brandon Roeglin
July 14, 2021

Very nice people, very professional and very knowledgeable about the cars they are working on. The service team is the best, Dan was working with me and he is very motivated and stays up to date More

by MKOGUTKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
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