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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

August 18, 2021

Always a pleasure working with the people at Crest Cadillac in Brookfield. This is our 4th order thru them and not the last. Great service, great support!! More

by NENZI71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kopietz, Brandon Roeglin
August 18, 2021

You guys are a lil to expensive my bill was already over a thousand bucks and you guys still charge me for a key fob I didn’t even get programmed not good business More

by Jrandolph98@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter
Sep 07, 2021 -

Crest Cadillac responded

Thank you for your feedback!

August 18, 2021

The service here really shows their dedication to their customers! I appreciate the staff for they go above and beyond. A special thanks to Victor! More

by platmldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 17, 2021

This is my 2nd time using this dealership and my service guy was Aron carpenter.. very nice. Very welcoming and treated me like I was special. I even enjoyed my cookie at the end. I live my ser More

by Tlhanki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
Aug 17, 2021 -

Tlhanki responded

This is my 2nd time using this dealership and my service guy was Aron carpenter.. very nice. Very welcoming and treated me like I was special. I even enjoyed my cookie at the end. I live my service..the price and they treat you well

August 17, 2021

Great professionalism. Good mechanic. Took a week before getting car back. I thought I might get it back sooner but they had a lot of customers More

by Bocox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
August 16, 2021

I was not given a thorough demonstration on the locations of all the buttons, gadgets, etc. Right now, I still cannot find the fuel cap release button/ lever or whatever. The demonstration seemed to be rush More

by MCKENNAKLAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ulwelling, Brandon Roeglin
Aug 16, 2021 -

Crest Cadillac responded

Thank you for your feedback.

August 12, 2021

The issue was diagnosed quickly and I received the car back in the time promised. I will be scheduling an appointment for some additional work needed. More

by joedee70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
Aug 12, 2021 -

joedee70 responded

Appreciated the quick repair

August 11, 2021

Was scheduled fast. Had a great courtesy car. They fixed the issue fast and were very friendly. The building is clean and the employees were professional. More

by Diontra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 11, 2021

Took my Cadillac in for a recall where service was done fast and was greeted by very professional and friendly staff.Well soon be making appointments here for future services. More

by RIC.MKE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
August 11, 2021

I brought in my second Cadillac for service, this time it was my ATS that needed the Cue screen replaced. Once again, my service visit was flawless and easy to make an appointment, Victor was vet cordial and More

by Cadillac3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
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