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Crest Cadillac

Brookfield, WI

4.8
2,779 Reviews
Welcome and thank you for choosing Crest Cadillac in Brookfield. We are proud to be the preferred Cadillac dealership serving the Milwaukee, Waukesha and West Allis areas with new Cadillac vehicles and Cadillac service. For over 35 years, Crest Cadillac has been providing the highest quality service to our Brookfield customers in the greater Milwaukee and Wisconsin areas. Our committed Cadillac sales staff is the best in the industry. You will find information on the latest Cadillac cars and SUVs available at your Brookfield Cadillac dealer, Crest Cadillac. Click on the mentioned link for hours and directions, to reach us. We have the latest Waukesha Cadillac models like the Cadillac CTS, Cadillac Escalade, or the Cadillac XT5 in stock. Come to Crest Cadillac and take advantage of our vast selection of used and Certified Pre-owned Milwaukee Cadillac vehicles right here in Brookfield.
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12800 W Capitol Dr

Brookfield, WI

53005

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Showing 2,779 reviews

August 12, 2021

The issue was diagnosed quickly and I received the car back in the time promised. I will be scheduling an appointment for some additional work needed. More

by joedee70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

joedee70 responded

Appreciated the quick repair

August 11, 2021

I brought in my second Cadillac for service, this time it was my ATS that needed the Cue screen replaced. Once again, my service visit was flawless and easy to make an appointment, Victor was vet cordial and More

by Cadillac3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 11, 2021

Was scheduled fast. Had a great courtesy car. They fixed the issue fast and were very friendly. The building is clean and the employees were professional. More

by Diontra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 11, 2021

Took my Cadillac in for a recall where service was done fast and was greeted by very professional and friendly staff.Well soon be making appointments here for future services. More

by RIC.MKE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Please listen to the customer wants and also ask specific question when providing a service. Make sure a follow up is done when a customer is being told he will or will not receive a loaner car that’s common More

by Lamarlove1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Aug 16, 2021 -

Crest Cadillac responded

Thank you for your feedback.

August 07, 2021

Easy to make an appointment, treated very well by professional and well trained staff. The technician did the work right the first time and the car was left nice and clean. I will be returning for se More

by Cadillac3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 06, 2021

I was taken care of in about the same amount of time that i was promised at the time i made my appointment thanks guys More

by Chillmobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
August 06, 2021

Greg Fisher very good man up there at Chris Cadillac very outstanding and dead I am more like them Good and honest so far Thank you Dan ivory More

by ivorydaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Dan in the service department continues to keep all 3 of my Cadillacs running like a luxury car should! Dan always gets my vehicles repaired correctly the first time! Anthony Young 2015 escalade ESV 2 More

by Coachbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Aaron is the BEST! Work is always good. Your survey format gets zero! Why 25 words? This is why I didn’t send it the first time. I don’t need to write a book!!!!! More

by Butch4207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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