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Crest Cadillac

Frisco, TX

4.8
981 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 981 reviews

May 22, 2021

Great service friendly people I would recommend to anyone.Tanja she was really friendly evrybody that helped me get my new Cadillac thank you so much. More

by Lisa
Customer Service
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

May 21, 2021

I love my car and the people I delat with. Thank you for such good service and hospitality. I will definitely deal with Crest Cadillac again. More

by jenn.kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Riccitelli
May 24, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

May 19, 2021

Great service and staff. Got in and out quickly. Clean waiting areas with room to distance yourself and enjoy your wait. My car came back detailed and looking new! More

by Jkputer2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 20, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 19, 2021

They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More

by Marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Reeves
May 20, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

May 13, 2021

Today I leased another car from Crest Cadillac. The last few of my leases have been with Ed Elizondo, and again he helped me get a car I was happy to drive home. Through the years Pau Zugelder in the serv More

by Mimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Elizondo, Billy Delgado, and Paul in the service department.
May 14, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 12, 2021

Always a great experience. Friendly & helpful personnel. Great facility. Don’t have any complaints except requiring me to write at least 35 words to submit. More

by dofuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
May 13, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

May 11, 2021

Paul my Cadillac advisor is always professional courteous and very pleasant to do businesses with. It is a pleasure to come to Crest Cadillac for service More

by Juliusb100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zugelder
May 12, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 10, 2021

Greg V is the man, awesome customer service. It took 2 days to get my car fixed and Crest provided a loaner car so I was able to run my errands. More

by Tim Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vetrone
May 10, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

May 06, 2021

Took my car to Crest for rough idle. They replaced the motor mounts, got car back, idle is worse than when I took it in. More

by GinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Crest Cadillac responded

We apologize that you are still experiencing issues with your vehicle. Our goal is that every customer leaves completely satisfied. Please contact Carla Thompson at Cthompson05@vtaig.com at your earliest convenience so that we may assist in a resolution.

May 06, 2021

I have purchased several cars from Crest Cadillac. From the sales staff to the maintenance folks, I have been treated in a professional manner. Paul, whom I have worked with for years, has always answered More

by samrenshaw7322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zugelder
May 07, 2021 -

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

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