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Crest Cadillac

Frisco, TX

4.8
1,022 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,022 reviews

April 07, 2024

I will not go anywhere else to get a car except Crest Cadillac. Keilyn was an absolute joy to work with. She worked hard to find the perfect car that I wanted and made it very convent while I was at work More

by jshoemake0104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

Wow, what a fantastic review! We are thrilled to hear that we earned your loyalty and that Keilyn provided such an exceptional experience. Finding the perfect car can be stressful, and we're so glad Keilyn made the process easy, convenient, and enjoyable for you, especially while you were busy at work. We'll be sure to pass your kind words on to Keilyn! Thank you for choosing Crest Cadillac, and welcome to the family! We look forward to seeing you down the road for all your automotive needs.

April 07, 2024

Awesome experience with Chris end to end. He’s attentive and patient and recognizes the value of building lasting relationships in the car business. Chris was also quick to find solutions to More

by DaL100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

We're so happy to hear about your awesome experience with Chris! Building lasting relationships with our customers is incredibly important to us, and it sounds like Chris truly embodied that philosophy. His attentiveness, patience, and problem-solving skills are exactly what we strive for on our team. Thank you for recognizing these qualities in Chris, and we'll be sure to pass your kind words along to him. We're glad you had a great end-to-end experience, and we look forward to seeing you again in the future!

April 05, 2024

Chris Rucker connected with me on the Escalade V group on Facebook. He was phenomenal to deal with and he lined up a beautiful Escalade ESV V for our family. Crest treated us right on our trade - far better More

by AustinL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Crest Cadillac responded

Wow, thank you for the amazing review! We're so glad to hear Chris Rucker's connection with you on the Escalade V group on Facebook led to such a fantastic experience. It sounds like Chris went above and beyond to find the perfect Cadillac Escalade ESV V for your family, and we appreciate you recognizing his phenomenal service. We're thrilled to hear we offered you a fair deal on your trade-in. That's definitely something we strive for. The fact that Chris even delivered the car to you personally shows his dedication to providing exceptional customer service. We appreciate you recommending us!

April 02, 2024

I love my new car! !! Excellent customer service! Extremely smooth transaction. Chris was knowledgeable, creative, professional and very straightforward with me. Made m More

by Amy Dittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Crest Cadillac responded

Congratulations on your new car! We're so happy to hear you love it and that your experience was excellent. A smooth transaction and exceptional customer service are what we aim for, and it sounds like Chris delivered! We truly appreciate your kind words about Chris. His knowledge, creativity, professionalism, and straightforward approach are valuable assets to our team. We'll be sure to pass your compliments on to him – knowing he made your decision easy is a great compliment. Thank you for mentioning the follow-up as well. We believe in providing exceptional service throughout the entire car-buying journey. We look forward to seeing you back at Crest Cadillac in the future!

April 02, 2024

If a Sales Representative is a model of the dealership, then, Crest is outstanding!! I give 100 Stars to "Chris Rucker" for his exemplary salesmanship! I sent an inquiry to Crest Cadillac regarding a 2 More

by greenlyte03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Crest Cadillac responded

Wow, 100 stars for Chris Rucker? That's high praise indeed, and we at Crest Cadillac couldn't be happier to hear it! If Chris is a model of our dealership, then we're doing something right. Thank you for sharing your incredible experience with Chris. It sounds like he went above and beyond to find your dream Cadillac Escalade, complete with the "whisper beige" interior and slamming rims! His dedication to making sure you received exactly what you wanted, from the initial inquiry to the final touches, is truly exceptional. We'll be sure to pass your kind words on to Chris – knowing how happy he made you is the best compliment we can get. It's clear that Chris' knowledge, kindness, and commitment to listening to his customers have made you an Escalade person for life! We understand this isn't your first or second Escalade, but we're honored that Crest Cadillac could provide you with your best experience yet. Thank you for choosing Crest Cadillac and for taking the time to share your amazing review! We wish you many happy miles in your new Escalade. Please don't hesitate to reach out to Chris or anyone on our team if there's ever anything else we can do for you.

April 02, 2024

Douglas and the entire CREST team took care of us and did an awesome job! More

by JP Osorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya and Gilbert
Apr 03, 2024 -

Crest Cadillac responded

Wow! Thanks for the shoutout to Douglas and the entire Crest team! We're so happy to hear we took great care of you and that you were impressed with our work. We'll be sure to pass your praise along to the team.

April 01, 2024

We had the pleasure of working with Keilyn on the purchase of a new Cadillac. She is a wonderful salesperson. She made the purchase process very easy. We highly recommend contacting her if you are in More

by thehagers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Crest Cadillac responded

We're so happy to hear you had a wonderful experience working with Keilyn! She takes pride in making the car buying process smooth and easy for our customers, and we're thrilled she achieved that for you. Thank you for recommending Keilyn to others looking for a new car – that means a lot! Congratulations on your new Cadillac, and welcome to the Crest Cadillac family!

April 01, 2024

Crest Cadillac provided exceptional service, with knowledgeable staff and a welcoming atmosphere. We worked with Austin Drabick, who did a fantastic job - helpful, courteous, and went above and beyon More

by meredith.mcneill74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Crest Cadillac responded

We strive to create an exceptional experience at Crest Cadillac, and we're thrilled to hear we achieved that for you! Thank you for recognizing our knowledgeable staff and welcoming atmosphere. We'll be sure to pass your kind words on to Austin Drabick – it sounds like he went above and beyond to ensure a smooth buying process. Congratulations on your new car, and welcome to the Crest Cadillac family!

March 28, 2024

Crest Cadillac delivers excellence in customer service and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the we More

by Monica from Plano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McClellan; Bryan Oldham
Apr 01, 2024 -

Crest Cadillac responded

Wow! Thank you for this incredible review! We strive to deliver exceptional customer service, and it means the world to know we're achieving that goal. We're so happy to hear you've been treated like a celebrity! That's exactly the experience we want to create for every customer. The fact that you call Crest your "forever go-to dealership" makes all our hard work worthwhile. Thank you again for choosing Crest Cadillac and for recognizing the dedication of our employees, especially Bret. We look forward to exceeding your expectations on your next visit!

March 27, 2024

Advertise at MSRP but Chris said since we out of state we have to pay more. They don’t like to sell to out of state customers. Wanted to know if we could title it there. Bad business. Be careful. More

by Hrs337
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Rucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Crest Cadillac responded

Please contact Caleb Brosin at CBrosin@vtaig.com regarding your experience at your earliest convenience.

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