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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,097 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,097 reviews

April 02, 2025

I had the best car-buying experience ever—though I might be a little biased! My husband Austin Drabick helped me find the perfect Cadillac XT4 Sport, and I couldn’t be happier. He made the entire process sm More

by Cierra Drabick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Patel
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Apr 04, 2025 -

Crest Cadillac responded

Thank you so much for the wonderful review! We’re thrilled to hear that Austin helped make your car-buying experience smooth, stress-free, and enjoyable. It’s great to know he took the time to ensure you got exactly what you wanted in your Cadillac XT4 Sport. We truly appreciate your recommendation and look forward to assisting you again in the future!

April 01, 2025

Awful experience. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. More

by MJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Rucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

April 01, 2025

Everyone was extremely helpful and customer-centric. They went out of their way to ensure I got exactly what I was looking for. More

by LGILLSP01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat - Sales Manager, Tanya - Finance
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so happy to hear that our team was able to go above and beyond to help you find exactly what you were looking for. Customer satisfaction is our top priority, and it's great to know we could meet your expectations. We truly appreciate your feedback!

April 01, 2025

Awesome group of people working at Crest! We wanted a specific car, they got us into it. Truly appreciate everyone that helped us. More

by puffpuffpass75223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re so glad to hear that the team at Crest was able to help you find the specific car you were looking for. We truly appreciate your trust in us, and it’s great to know everyone made your experience a positive one. Enjoy your new car!

April 01, 2025

Lincoln was a pleasure to work with! His communication skills are excellent and was very honest and relatable. Felt safe with my car in his hands. Workmanship was top notch! More

by KYLER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Lincoln made such a positive impression with his excellent communication, honesty, and relatability. It's great to know you felt confident in his care and that the workmanship met your expectations. We’ll be sure to pass along your kind words to him—he’ll be happy to hear it!

April 01, 2025

Service is platinum level. Always responsive and able to promptly schedule. Turnaround time is quick. More

by MARK@MCQUAIDMD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the amazing feedback! We're thrilled to hear that you've had such a positive experience with our service. We strive to provide platinum-level service, and it’s great to know that we've met your expectations with responsiveness and quick turnaround times. We look forward to continuing to serve you!

April 01, 2025

Trent was very professional and polite. Nice young man and very understanding of my needs. More

by berrierjohn8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We’re so glad to hear that Trent was professional, polite, and understanding of your needs. We’ll be sure to share your kind words with him. We truly appreciate your feedback and hope to assist you again soon!

April 01, 2025

Sam is very responsive and works hard to get you exactly what you want. Very easy to work with. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Sam was able to provide you with such great service and help you get exactly what you wanted. We’ll be sure to pass along your feedback to him. It’s always our goal to make the process as smooth and easy as possible for our customers, and we’re so glad to hear Sam delivered on that!

April 01, 2025

Glenn is amazing, no pressure no crazy sales tactic. Worked with me and got a deal done!! Highly recommend him for anything car sales related! More

by jacobachavez0513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're so glad to hear that Glenn made your car buying experience smooth and stress-free. No pressure and a straightforward approach are exactly what we aim for, and it’s great to know Glenn delivered that for you. We truly appreciate your recommendation! Enjoy your new ride!

April 01, 2025

Everyone was great and helpful. Nathan Bonds especially persuaded me to come in and it was worth it. More

by ADITYA.CHATI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Apr 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Nathan Bonds played a key role in making your visit worthwhile. Our team strives to provide helpful and welcoming service, and we appreciate you taking the time to share your feedback. We hope you enjoy your vehicle, and we look forward to serving you again in the future!

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