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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
980 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 980 reviews

March 13, 2025

I love Logan. He’s the best in the whole entire world would never want to deal with anyone else. The dealership should pay him more money More

by TBULAWKA
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you love Logan and consider him the best. Your appreciation means a lot to us, and we will ensure that Logan knows how much you value his service.

March 13, 2025

Very attentive! Work is done right the first time! Easy to schedule. Great follow up!! Great service! More

by bruce.donnelly1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you found our service attentive and efficient. It's great to know that scheduling was easy and that our follow-up met your expectations. We strive to provide excellent service and appreciate your recognition of our efforts.

March 13, 2025

Excellent service with an excellent service advisor. Service was completed within the time estimated and I received updates throughout. More

by MBOYLE325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Mar 14, 2025 -

Crest Cadillac responded

Thank you for your kind words about our service and advisor. We are glad to hear that the service was completed on time and that you received updates throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 13, 2025

Austin was a pleasure to work with. Made the buying process very easy and smooth More

by trosiere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Crest Cadillac responded

Thank you for your kind words about Austin. We are glad to hear that he made the buying process easy and smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future.

March 12, 2025

Always great service with Logan and Crest. Car was ready on time and cleaned. They were even able to update software on radio. More

by LANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPhearson
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Mar 13, 2025 -

Crest Cadillac responded

Thank you for your continued trust in Logan and Crest! We're thrilled to hear that your car was ready on time, cleaned, and that we could take care of the software update as well. We truly appreciate your feedback and look forward to providing you with great service again in the future!

March 12, 2025

Shawn Barron is an outstanding service representative. He is reason I continue to use Crest. More

by JWWROTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Mar 13, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Shawn Barron has provided you with outstanding service. We truly value your continued trust in Crest, and we'll be sure to pass along your kind words to Shawn. We look forward to serving you again in the future!

March 12, 2025

Ask for Samuel when purchasing your next vehicle at Crest. I have owned many exotic vehicles and his customer service is top notch!!! More

by hermanchun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Crest Cadillac responded

Thank you for your kind words about Samuel and our customer service. We appreciate your loyalty and look forward to assisting you with your next exotic vehicle purchase!

March 12, 2025

Service personnel was polite, courteous, and knowledgeable. Work performed seems to be very good and on a timely basis. When checking out was informed use of credit card for payment would necess More

by JDCAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GREG (
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Mar 13, 2025 -

Crest Cadillac responded

Thank you for your feedback. We’re glad to hear that our service personnel were polite, courteous, and knowledgeable, and that the work was done in a timely manner. We also appreciate your comments about the credit card fee, and we apologize for not informing you about it earlier. We understand how that could be frustrating and will work on making this more clear to our customers upfront. Your experience is important to us, and we hope to provide an even better experience next time.

March 12, 2025

Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long. More

by PFOSTER645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica in service was very nice
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Mar 13, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!

March 11, 2025

Great dealership, friendly personnel, anxious to please and complete the deal, quality products and service with a smile! More

by CLC66_98
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team and that you found our service friendly and efficient. We take pride in offering quality products and service, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out!

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