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Crest Cadillac

Syracuse, NY

4.5
212 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 212 reviews

April 20, 2019

Excellent experience Buying a car can be stressful, buying a car long distance more so. Steve Denoo and Crest Cadillac made it easy. Big thanks to both. More

by Grumpydave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Denoo
Apr 22, 2019 -

Crest Cadillac responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 18, 2019

great dealership to deal with I was treated very good and recommend them to anyone. The GM and salesman were exceptional. The salesman went through the whole car with me. More

by bob618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Steve Denoo
Apr 19, 2019 -

Crest Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 11, 2019

Same day sale! We arrived at the dealership after it closed on a Saturday evening, but Tom was still there and came over and asked if we had any questions. He answer More

by Carm2178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Dave Thompson, Tom Gasparini
Apr 11, 2019 -

Crest Cadillac responded

Hello Carmen and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tom, Joe and Dave were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 08, 2019

Excellent service Tom gasbarini was just excellent and made sure all my needs we're met, I definitely recommend this dealership and staff. Thank you so much for your h More

by Rgriffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Apr 08, 2019 -

Crest Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tom assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

March 25, 2019

Good experience!!! Tom was well informed about the cars for sale he accommodated us even on his day off. He was available for all questions. Overall a great experience!! More

by DAVID1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Mar 25, 2019 -

Crest Cadillac responded

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Tom and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

February 25, 2019

Car purchase I had an enjoyable experience in purchasing a Cadillac from Crest of Syracuse NY. Tom did an excellent job in showing me the car I purchased. He wa More

by Ne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Feb 26, 2019 -

Crest Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

January 24, 2019

2011 CTS Tom Gasparini did a great job reviewing the car and all car fax information. We could not have been happier with our experience. He made sure we had More

by Cindy Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz and Bob in service., Steve Denoo, Dave Thompson, Fabian Musuraca, Tom Gasparini
Jan 24, 2019 -

Crest Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

January 22, 2019

Fast and friendly We had an excellent experience. Tom was great, fast and friendly service. The car is amazing, my wife loves it. We will definitely recommend Crest Cad More

by Melodwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Jan 22, 2019 -

Crest Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

January 12, 2019

Great service This is my first time ever buying a car and my experience was great . My salesman Tom Gasparini was wonderful. Thank you so much Tom for a beautiful More

by Lyn925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Jan 13, 2019 -

Crest Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

January 12, 2019

Great Everything went well. Tom was really nice and took his time to explain everything to me. He made sure I understood everything I was signing. The whole More

by Lossine123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barr, Dave Thompson, Tom Gasparini
Jan 13, 2019 -

Crest Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

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