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Crest Cadillac

Syracuse, NY

4.6
206 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 206 reviews

January 19, 2020

Body Shop Repairs We have had two repairs at the body shop and Fabian was excellent. He was very professional and all of the work done was excellent! More

by ejuviler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Musuraca
Jan 20, 2020 -

Crest Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

December 06, 2019

Friend of Joes is a friend of mine ! Greg reached out to me to introduce himself as my go to guy . Very nice touch . Crest is a great dealership to deal with . Very helpful staff More

by jessyjames57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Gregory Zimmer
Dec 08, 2019 -

Crest Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Crest Management, Jeffp@crestcadillac.com , 315-422-2232

May 17, 2019

Great team to work with! Great folks at Crest Cadillac! Purchased a used vehicle which was as described. They accommodated my request for a PPI to be performed and helped time More

by ZO6TrailblazerSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Dave Thompson
May 21, 2019 -

Crest Cadillac responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

May 15, 2019

Great Experience! We walked into the dealership at 3pm and drove our brand new Cadillac home the same day! So many staff members helped to get this all set. Everyone wa More

by Cefish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Brown, Joseph Hawelka, Steve Denoo
May 16, 2019 -

Crest Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

April 20, 2019

Excellent experience Buying a car can be stressful, buying a car long distance more so. Steve Denoo and Crest Cadillac made it easy. Big thanks to both. More

by Grumpydave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Denoo
Apr 22, 2019 -

Crest Cadillac responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 18, 2019

great dealership to deal with I was treated very good and recommend them to anyone. The GM and salesman were exceptional. The salesman went through the whole car with me. More

by bob618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Steve Denoo
Apr 19, 2019 -

Crest Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 11, 2019

Same day sale! We arrived at the dealership after it closed on a Saturday evening, but Tom was still there and came over and asked if we had any questions. He answer More

by Carm2178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Dave Thompson, Tom Gasparini
Apr 11, 2019 -

Crest Cadillac responded

Hello Carmen and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tom, Joe and Dave were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Crest Management, Jeffp@crestcadillac.com, 315-422-2232

April 08, 2019

Excellent service Tom gasbarini was just excellent and made sure all my needs we're met, I definitely recommend this dealership and staff. Thank you so much for your h More

by Rgriffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Apr 08, 2019 -

Crest Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tom assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

March 25, 2019

Good experience!!! Tom was well informed about the cars for sale he accommodated us even on his day off. He was available for all questions. Overall a great experience!! More

by DAVID1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Mar 25, 2019 -

Crest Cadillac responded

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Tom and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

February 25, 2019

Car purchase I had an enjoyable experience in purchasing a Cadillac from Crest of Syracuse NY. Tom did an excellent job in showing me the car I purchased. He wa More

by Ne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Feb 26, 2019 -

Crest Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

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