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Crest Cadillac

Syracuse, NY

4.5
212 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 212 reviews

November 19, 2020

Great dealership. Great Deal. Great salesperson. Do I need say more? Will definitely lease another Cadillac from this dealer when my current lease has expired. More

by tmartin31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
October 14, 2020

I was hesitant to go to a car dealer for many reasons. But from the time I found my car to the time I drove away, I'm really happy I did! Even during a pandemic, Greg Zimmer and Chris Brown made it seamle More

by artreach8177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Gregory Zimmer
September 27, 2020

My purchase of a 2017 Certified Cadillac CTS went smoothly. Very professional atmosphere. This is my first of what I hope to be MANY Cadillacs from this dealership! Thank Crest Cadillac! More

by msmithdroid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Jim Barr, Dave Thompson, Chris Brown, Gregory Zimmer
July 22, 2020

AWESOME CUSTOMER SERVICE, CARE AND PRODUCT I searched online for Cadillac SUV options just to explore. I was not shopping to buy, but was pointed to Crest Cadillac by cars.com. I was greeted More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Chris Brown, Gregory Zimmer
July 03, 2020

We recently purchased a car from Crest Cadillac in Syracuse NY. With COVID-19 being ever present, we weren’t sure what a “car buying” experience would entail. We were impressed with all the precaut More

by lrgregory
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
April 07, 2020

Great dealership and awesome customer service My 20 year old son needed a reliable car that he could afford. Both Dave and Greg were so kind, knowledgeable and compassionate. They truly went above More

by KDJamesville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Gregory Zimmer
Apr 16, 2020 -

Crest Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Crest Management, Jeffp@crestcadillac.com , 315-422-2232

April 05, 2020

Stress free experience I had a 2016 Nissan Rogue that I was having inspected in August and decided to wander to across the street to Crest to waste some time as I was lookin More

by rmarlin1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
Apr 16, 2020 -

Crest Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Crest Management, Jeffp@crestcadillac.com , 315-422-2232

March 23, 2020

Purchased a pre-owned XT5 I actually did not go in to purchase that day, but my 2011 SRX started to need repairs. While waiting for the diagnosis I was window shopping and I wa More

by Catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
Mar 24, 2020 -

Crest Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

March 20, 2020

vsry easy Greg Zimmer was laid back and made the transaction easy. The pricing, although not negotiable, was more than fair. vehicle I was buying was clean & re More

by vvv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
Mar 23, 2020 -

Crest Cadillac responded

Thank you for your marvelous review. I am pleased to hear Greg could provide you with an efficient car buying experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

March 10, 2020

Effortless Process Purchased a used Toyota from Crest and Greg Zimmer as a second car/commuter scooter. Greg was professional, easy to work with, personable and did a gr More

by Nanook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Zimmer
Mar 10, 2020 -

Crest Cadillac responded

We appreciate you taking a moment to share your feedback with us, Nanook. It is great to hear our team could provide you with an overall positive experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Crest Management, Jeffp@crestcadillac.com , 315-422-2232

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