Crest Cadillac

Terrible customer service If you didn't buy your car from crest they do not care about giving you proper service. I came in today to have an item warrantied on my car and they If you didn't buy your car from crest they do not care about giving you proper service. I came in today to have an item warrantied on my car and they first would not give me a loaner because "I didn't buy my car from crest so I don't get a loaner" secondly they wanted me to sign off on a "diagnostic fee" witch last time they charged me $120 to tell me my car needed a new battery! THANKS! Now this time a sensor that was once replaced under warranty already a month ago! The sensor has gone bad again and now today they wanted me to sign off on the diagnostic fee even though the item is a warranty item! I refused to sign this because they have taken money from me before with this same ploy. At the end of the day because I did not buy my car from crest any work I have tried to have done there has been a total nightmare! I DO NOT RECOMMEND CREST CADILLAC!!!! More

Boyhood dream I fell in love with Cadillacs in third grade. Today I bought my first brand new Cadillac, my childhood dream come true! Everyone at Crest Cadillac, fr I fell in love with Cadillacs in third grade. Today I bought my first brand new Cadillac, my childhood dream come true! Everyone at Crest Cadillac, from test drive, to driving off the lot made the experience perfect! More

Cadillac Curtesy and Customer Service Our salesman took time to personally contact us and answer technical questions we had about our beautiful car. When we needed help with servicing, the Our salesman took time to personally contact us and answer technical questions we had about our beautiful car. When we needed help with servicing, the department was very considerate about scheduling us. Everyone made sure we were comfortable while waiting and we even enjoyed some fresh donuts! More

Great Experience Joe was extremely professional and very knowledgeable. He helped with the entire process and was great in working with us. He made the whole experien Joe was extremely professional and very knowledgeable. He helped with the entire process and was great in working with us. He made the whole experience very enjoyable. I would highly recommend working with him! More

Second vehicle purchased from Crest Cadillac A big birthday was quickly approaching and I wanted to mark it with a new car. Did not really have an idea just what I wanted but, saw a Buick Verano A big birthday was quickly approaching and I wanted to mark it with a new car. Did not really have an idea just what I wanted but, saw a Buick Verano on the lot. My mother owns one in Florida and after test driving Crest's, I decided that I wanted one too. Told Paul the must haves, and a couple days later, I was driving away with my birthday present! No hassels. Completely satisfied. A happy customer. More

Very Helpful, great experience I realized I needed to upgrade from the ATS to something bigger. I only bought the ATS about 6 months prior so I wasn't sure if a deal could be worked I realized I needed to upgrade from the ATS to something bigger. I only bought the ATS about 6 months prior so I wasn't sure if a deal could be worked out. Dave Powers listened to my situation and worked with me to keep me in the Crest family. He gave me some options and went over every detail in the other cars. He gave me a tour of the place and let me know about all the extra value addeds that Crest offers. He even fed me lunch. I was in a hurry that day so they did what they could to get the SRX ready for me. After getting home a couple service messages came on. Dave and Liz got me in the next day and had a new loaner ready for me. These 2 were great to work with. I felt like they actually appreciated me as a customer and know who I am. I will definitely be coming back when it's time for an upgrade. More