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Crest Cadillac
Syracuse, NY
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 212 reviews
August 10, 2017
Sales Tom G made my buying experience awesome!!! He got me into the car I wanted at the price I wanted. Thank you!! I will always buy from you in my future. Tom G made my buying experience awesome!!! He got me into the car I wanted at the price I wanted. Thank you!! I will always buy from you in my future. More
by Trish5665
Employees Worked With
Tom Gasparini
August 10, 2017
Best Car Buying Experience Had an awesome car buying experience with Tom Gasparini at Crest Cadillac! Tom was professional and attentive. He listened to what we were looking for Had an awesome car buying experience with Tom Gasparini at Crest Cadillac! Tom was professional and attentive. He listened to what we were looking for and our price range. Tom gave us what we were looking for within our budget. Tom went above and beyond and our car buying experience exceeded our expectations! Highly recommend Tom Gasparini!! More
by GrannyDi
Employees Worked With
Tom Gasparini
August 10, 2017
Car shopping made easy Car shopping is something I think many people hate. When I purchased a vehicle from Tom he made buying both easy and comfortable for me. I would nev Car shopping is something I think many people hate. When I purchased a vehicle from Tom he made buying both easy and comfortable for me. I would never purchase another vehicle from anyone other than Tom, as he truly cares about his customers. I would highly recommend anyone in the market for a vehicle to go and see him! More
by KmA3287
Employees Worked With
Tom Gasparini
August 10, 2017
Purchased company vehicle I recently had a pleasant purchasing experience when working with Tom Gasparini to find my new company vehicle. He worked with my budget, as well as I recently had a pleasant purchasing experience when working with Tom Gasparini to find my new company vehicle. He worked with my budget, as well as desired features to cone up with a vehicle that so far has made made my life working on the road simplified. This was not my first company vehicle purchase, but it was the easiest purchase I have had. I plan on calling Tom when this vehicle is due for an upgrade. More
by Eddie0686
Employees Worked With
Tom Gasparini
August 10, 2017
Smooth sailin' They were very professional and knowledgeable. Had my car clean as could be and all the paperwork ready to go. Did all they said and beyond. They were very professional and knowledgeable. Had my car clean as could be and all the paperwork ready to go. Did all they said and beyond. More
by Poje1018
Employees Worked With
Tom Gasparini
August 10, 2017
Amazing customer experience. Tom took great care of all my needs. He listened to everything I was looking for and took the time to find me the right car at the right price! I reco Tom took great care of all my needs. He listened to everything I was looking for and took the time to find me the right car at the right price! I recommend asking for him when you visit Cadillac! More
by Cbezzie
Employees Worked With
Tom Gasparini
July 15, 2017
Positive Experience I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehicle, I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehicle, all the details, helps to set the car up for my particular needs. Craig and Jim B were helpful as well. The overall experience was very favorable and the car is great. More
by CDS 2
Employees Worked With
Jim Barr, Steve Denoo, Craig Bunch
June 14, 2017
Terrible customer service If you didn't buy your car from crest they do not care about giving you proper service. I came in today to have an item warrantied on my car and they If you didn't buy your car from crest they do not care about giving you proper service. I came in today to have an item warrantied on my car and they first would not give me a loaner because "I didn't buy my car from crest so I don't get a loaner" secondly they wanted me to sign off on a "diagnostic fee" witch last time they charged me $120 to tell me my car needed a new battery! THANKS! Now this time a sensor that was once replaced under warranty already a month ago! The sensor has gone bad again and now today they wanted me to sign off on the diagnostic fee even though the item is a warranty item! I refused to sign this because they have taken money from me before with this same ploy. At the end of the day because I did not buy my car from crest any work I have tried to have done there has been a total nightmare! I DO NOT RECOMMEND CREST CADILLAC!!!! More
by honesty_
Employees Worked With
Service
June 02, 2017
Boyhood dream I fell in love with Cadillacs in third grade. Today I bought my first brand new Cadillac, my childhood dream come true! Everyone at Crest Cadillac, fr I fell in love with Cadillacs in third grade. Today I bought my first brand new Cadillac, my childhood dream come true! Everyone at Crest Cadillac, from test drive, to driving off the lot made the experience perfect! More
by Riverrat73
Employees Worked With
Steve Denoo, Dave Thompson
May 23, 2017
Cadillac Curtesy and Customer Service Our salesman took time to personally contact us and answer technical questions we had about our beautiful car. When we needed help with servicing, the Our salesman took time to personally contact us and answer technical questions we had about our beautiful car. When we needed help with servicing, the department was very considerate about scheduling us. Everyone made sure we were comfortable while waiting and we even enjoyed some fresh donuts! More
by Makbigs
Employees Worked With
Steve Denoo
