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Crest Cadillac

Syracuse, NY

4.6
212 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 212 reviews

September 28, 2017

New XT5 I absolutely love the new Xt5 and my sales rep Tom G! He found me the exact car I was looking in the price range I was looking for. Ask for him & the More

by Lisacaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Tom Gasparini
Oct 05, 2017 -

Crest Cadillac responded

Lisa, we're happy you found our staff to be so supportive during your experience here at Crest Cadillac. Tom is a great asset to our team and we're happy to hear that he was able to make your experience excellent! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2017

Sales person was outstanding The friendliness of my salesman was over the top. He went above and beyond for me and even came in on his day off so we could sign the paperwork. Than More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Sep 28, 2017 -

Crest Cadillac responded

Debbie, we're so glad that we were able to go above and beyond your expectations! Tom and the rest of the sales team will be happy to hear about your feedback and five star rating! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2017

2014 Cadillac Ats David Powers was an excellent salesman. He showed me that he wanted to make the sale and did whatever he could to get me the car I wanted. I recommend More

by Seanthomas897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Powers, Dave Thompson
Sep 28, 2017 -

Crest Cadillac responded

Sean, we are glad we could help! David is a great asset to our team and he'll be happy to hear about your feedback, especially the fact he's earned your recommendation! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2017

Friendly and fair customer service Both my wife and I had a good experance during the process of purchasing a used vehicle from Crest Cadillac. Tom Gasparini let us test drive several v More

by Scott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Tom Gasparini
Sep 26, 2017 -

Crest Cadillac responded

Thank you so much for this great review, Scott! We hope you're enjoying your vehicle, and if there is anything additional that we can do for you, please don't hesitate to reach out!

September 18, 2017

Excellent customer service! Both Tom and Dave worked efficiently to finish up the paperwork well after closing hours to ensure that I got to drive my new SRX home that very day! More

by Echiara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Tom Gasparini
Sep 26, 2017 -

Crest Cadillac responded

Congratulations on your new vehicle! We're glad you had such a positive experience at our dealership! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 17, 2017

Thankful My experience with crest Cadillac was absolutely beautiful I can't say enough on how well their service was. Their compassion and honesty to help me g More

by Darren Duson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Powers, Dave Thompson
Sep 21, 2017 -

Crest Cadillac responded

Darren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crest Cadillac. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2017

Rick was an outstanding salesrep. Went the extra mile for us positive experience. The dealership is easy to work with and I was treated very well! Rick is great. Financing was a breeze and we were given an exce More

by law5951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nuzzo
Sep 21, 2017 -

Crest Cadillac responded

We're pleased to hear you had such a positive experience with us! Come back and see us again any time!

September 11, 2017

Tom Gasparini and Shah Zahaie where just wonderful I had a great experience buying a car at crest Cadillac from my phone calls to going to the dealership and to the delivery of my Buick More

by Snowman23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shah Zahairt, Tom Gasparini
Sep 18, 2017 -

Crest Cadillac responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Congratulations on your new Buick! If you have further needs or questions, please reach out!

September 01, 2017

Got the car of my dreams, no high pressure Got what I wanted, excellent salesman, no high pressure, place is so clean, people are well dress and very business like. Show floor was nice in looks More

by Brookscarnew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nuzzo
Sep 05, 2017 -

Crest Cadillac responded

Hello, thank you; we appreciate your feedback! We set a high standard for ourselves and we're happy to hear that your experience reflected that! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2017

Always a pleasure I love how honest and helpful everyone there is from the sales team Dave Powers to the finance Manager Dave Thompson can't wait to buy a 3rd car from More

by GuarinoRichy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Powers, Dave Thompson
Sep 05, 2017 -

Crest Cadillac responded

Thank you so much for the positive review! We'll be sure to pass your wonderful comments and five stars on to the team! We are always more than happy to assist you if anything else comes up. Take care!

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