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Crest Cadillac

Syracuse, NY

4.5
212 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 212 reviews

October 31, 2017

Good business with good people. My family and I felt welcomed and accommodated every step of the way. There’s no substitute for doing business with people you feel good around. Great More

by MrMichaelP80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Tom Gasparini
Nov 12, 2017 -

Crest Cadillac responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 26, 2017

Great experience Tom Gasparini was great at the entire process from start to finish. No pressure during the sales process. Tom truly wanted to make sure that my purcha More

by Davidjcornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Oct 27, 2017 -

Crest Cadillac responded

Thanks for the feedback! We're happy to hear that Tom provided such a wonderful car buying experience! If you have any further questions, please give us a call! Safe travels!

October 19, 2017

Thank you to Tom G., for such a quick turn around in getting me in my beautiful Lincoln! Tom you're the man ! I stopped in on Saturday and pulled off on Monday More

by MeJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Oct 20, 2017 -

Crest Cadillac responded

Thanks for this great review! We're glad to hear that Tom provided you with a positive car buying experience! If there is ever anything more we can do for you, please let us know!

October 19, 2017

2012 Camaro Purchase was smooth and a quick process. Was a pleasure working with the staff and I would recommend the dealership for purchasing new or used vehicle More

by Camaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka
Oct 20, 2017 -

Crest Cadillac responded

Thank you for your recommendation! We're glad that your experience was so smooth and quick! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2017

Great experience! Everyone was very professional and not pushy at all. It was the most pleasant car buying experience in my life. I felt very comfortable and not pressu More

by Happyhonda
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thompson, Tom Gasparini
Oct 20, 2017 -

Crest Cadillac responded

Thank you so much for the positive review! We'll be happy to let the team know about your feedback and five stars! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2017

Excellent! I was so impressed with the effort and kindness. I would recommend Crest Cadillac to everyone. They stayed late to get me into my vehicle and did so w More

by Daniella Burg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Oct 20, 2017 -

Crest Cadillac responded

Daniella, we're happy to hear you had such a positive experience with our team! We'll be sure to let the team know about your feedback, as well as the fact we've earned your recommendation! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2017

Absolutely awesome service Tom is an amazing man! Worked hard to help us find the right car for us ! He was very determined to give us the car of our dreams !! We have had troub More

by Galletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Oct 20, 2017 -

Crest Cadillac responded

Galletta, thank you for your kind words and this wonderful review! We'll be happy to pass your feedback on to Tom! He'll be glad to hear about your five stars! We look forward to your next visit! Take care!

October 12, 2017

Always a pleasure at Crest This was my 6th purchase from Crest over the years and each time I have been in the staff was great to work with. I will continue to look to Crest fo More

by Mbeavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka, Shah Ziaie, Tom Gasparini
Oct 16, 2017 -

Crest Cadillac responded

Wow, thank you so much for the strong recommendation! We appreciate your loyalty to our dealership, and are very happy to have earned it! We'll let Shaw and Tom know that they provided you with a 5 star experience. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2017

Make sure you ask for Tom Gasparini he will take care of you Everything went well it was smooth and easy, great experience make sure you ask for Tom Gasparini he will go the extra mile to get you approved! Excel More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
Oct 13, 2017 -

Crest Cadillac responded

Travis, thank you for your kind review; we are happy to pass along your comments to the Tom here at Crest Cadillac! Enjoy your new vehicle, and please let us know if there's anything additional we can do for you!

October 10, 2017

Professionalism Professional, businesslike, yet still friendly to work with. It was worth the 80 mile drive down the thruway versus buying from my local Cadillac deal More

by Brian Impson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hawelka
Oct 12, 2017 -

Crest Cadillac responded

Wow, Brian, reviews like this give us motivation and help us ensure we provide high-quality care to all of our customers! We are really flattered that you drove out of your way to get to us, and are so happy to hear it was worth the drive! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Crest Cadillac!

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