Crescent Ford

Dishonest I had my 2013 Ford Flex serviced (Oil change, tires rotated, air filter changed) on January 20, 2018, The week following the vehicle began to run rou I had my 2013 Ford Flex serviced (Oil change, tires rotated, air filter changed) on January 20, 2018, The week following the vehicle began to run rough, spurty, etc. On Friday, January 26, 2018, it really began to act up and I asked my husband to drive it on Saturday. He looked under the hood and discovered the air hose had been broken, we took the vehicle back to Crescent Ford and they they didn't break, and charged us for the part, but no labor, We picked up the car and that VERY afternoon, the engine light cam on AGAIN, not 2 hours after picking it up! They didn't even run the diagnostics to make sure everything was fixed, and charged us ANOTHER $100.00, for warranty work. BAD CUSTOMER SERVICE!!!! THEY WILL NEVER SEE US AGAIN! More

Excellent Customer Service This dealership says they treat you like family and they do. Very friendly and very, very good customer service both in sales and service department. This dealership says they treat you like family and they do. Very friendly and very, very good customer service both in sales and service department. Always leave as a happy customer.. More

New F250 Best by far Ford Dealership in the Triad. Have purchased several Ford vehicles in the past and will not even revisit three of the dealerships for vari Best by far Ford Dealership in the Triad. Have purchased several Ford vehicles in the past and will not even revisit three of the dealerships for various reasons. Started getting service at Crescent two years ago and the service sold me on where I would buy my next vehicle. Jerry and Dee were awesome throughout the entire sales process!!! More

Service I would not take my fusion to any other ford dealership service department! Believe me when I say they are the best! fast and friendly, A +. I would not take my fusion to any other ford dealership service department! Believe me when I say they are the best! fast and friendly, A +. More

Very Pleasant Experience Firstly, I was contacted by Hap at Crescent Ford when looking for a vehicle. Hap was very personable during our conversations. I decided to go to Cr Firstly, I was contacted by Hap at Crescent Ford when looking for a vehicle. Hap was very personable during our conversations. I decided to go to Crescent and test drive. I am pleased to say that I was referred to a salesman, Robert Smithers. Robert is part of the reason I returned to Crescent to make the purchase. He is a calm, sweet person...from whom I felt no pressure. I appreciated his patience in my hesitancy in this decision. Robert has great listening skills and made the experience so pleasant. I will recommend Crescent Ford, especially Robert, to family and friends. Oh, I almost forgot to mention Dee, who was also very helpful and expedient in making the financing clear, and Carrie, who was so nice and communicated with me promptly. More

Excellent Experience I found an Expedition on Autotrader and then more info on the Crescent Ford website. Made an appointment to see the vehicle. Allan was extremely helpf I found an Expedition on Autotrader and then more info on the Crescent Ford website. Made an appointment to see the vehicle. Allan was extremely helpful and knowledgeable. Allan, Sam and Dee made the entire process very comfortable! I highly recommend this team! More

David Martin provided a great car buying experience This is the 3rd car in a year that my family has purchased from David Martin and Crescent Ford. As usual, he was professional, courteous and very kno This is the 3rd car in a year that my family has purchased from David Martin and Crescent Ford. As usual, he was professional, courteous and very knowledgeable about the vehicle. We bought a Ford Escape and they made the process very easy. We will continue to buy from Crescent Ford. Thanks again David. More

Ford Fusion 2018 Called last Wednesday. Dave found a car by Friday and they went get it on Monday. We signed the paperwork and I was driving my new car on Tuesday. Called last Wednesday. Dave found a car by Friday and they went get it on Monday. We signed the paperwork and I was driving my new car on Tuesday. This is the fourth car we have bought here and love working with them. Dave is very professional and Kim is wonderful with the paperwork. Will buy another from them. More

AMAZING EXPERIENCE!!!! Sam Mccullock and the entire staff at Crescent Ford were amazing. When my engine blew a rod and I found out I needed to replace the engine or get a n Sam Mccullock and the entire staff at Crescent Ford were amazing. When my engine blew a rod and I found out I needed to replace the engine or get a new vehicle I was in a complete panic. Sam was amazing and took such good care of me. He was patient and answered all of my questions (and there were a lot). He and the team at Crescent were professional and really made the transition to a new vehicle easy. Thank you to Sam and everyone else at Crescent. I would recommend Sam and Crescent Ford to anyone in the market for a vehicle. The entire experience has made me a very happy and satisfied customer who will be returning for years to come! Thank you Sam! More

Couldn't have been any better Allan did a fantastic job in taking care of us and making our purchase a great experience. I would highly recommend Allan and Crescent Ford to anyone Allan did a fantastic job in taking care of us and making our purchase a great experience. I would highly recommend Allan and Crescent Ford to anyone that is in the market for a new vehicle. Excellent experience! More