Crescent Ford

See Dave Bacorn! I Love my Ford EcoSport! The Ford EcoSport is an awesome ride! A very comfortable seat, great handling, and this smaller SUV can easily load all my gear and pull my 18’ Buccan The Ford EcoSport is an awesome ride! A very comfortable seat, great handling, and this smaller SUV can easily load all my gear and pull my 18’ Buccaneer. I also highly recommend Dave Bacorn, a great sales experience. He made sure I had driven al” the options and was ready to do the deal. More

Three Service Dept Employess Failed me miserable I called to get a quote and to ask questions about the part I was going to need. I was quoted approx $500 for what I need and that was installed prici I called to get a quote and to ask questions about the part I was going to need. I was quoted approx $500 for what I need and that was installed pricing. I was told to make my appointment ahead of time because the part is not a stock item. I educated myself on what I needed to do. I had my facts Less than 2 weeks later I called to make the appoint. I explained to the girl the part had to be ordered ahead of time, its not a stock item. I arrive on time. Brandon Price proceeded to tell me that whoever quoted me way underquoted because it was going to be much more than the approx $500. In fact he stood there for 30 minutes running his mouth trying to tell me all he knew and that apparently I didn't know what I was talking about. I finally told Brandon that I wanted the work done that I had come in there to get down and just make it happen. He called someone.. guess what NO PART WAS ORDERED. I went storming out of the building. A call to the service manager only confirmed to me that he was going to support and lie for Wendy and Brandon although neither one did their jobs and failed to get my car fixed. Turns out the man that quoted me several weeks before was indeed the service manager himself and he confirmed the quote that he first quoted me 2 weeks earlier. Brandon was apparently trying his best to get more money out of me by overcharging me when in fact IT WAS HIS BOSS that quoted me the repair cost. I asked Doug the service manager why Wendy didn't order the part.. His answer... I don't know. Why did Brandon try to over charge me I DON"T KNOW. Without a doubt the worst customer service EVER. PLEASE DO NOT TAKE YOUR CAR TO CRESCENT FORD. They do not have adequate employees Oh by the way, Hap O'Hair called me to say that Wendy didn't have the authorization to order my part. The service manager Doug said she did. HAP LIED TO ME ?????????? Why ???????????? That means 4 people failed me today. All 4 !!!!!!!!!!!!!! More

2016 to 2018 Ford Explorer This is my second time purchasing from Crescent Ford and with Robert Smithers! Can't say enough of how much Robert has done for me. From buying my 2 This is my second time purchasing from Crescent Ford and with Robert Smithers! Can't say enough of how much Robert has done for me. From buying my 2016 Ford Explorer to buying my new 2018 Ford Explorer he was very patient with me. He found the car I wanted and had it brought in from WV, worked with me on getting the best deal and having it all ready for me when I was ready. The rest of his team is on point too, including service as I took my 2016 to them and was always treated with respect and courteous! Thank you Crescent Ford and BIG thanks to Robert Smithers for all your help and my new SUV! More

Purchase of cpo F-150 David Martin was the perfect salesman to get my perfect truck. Process was as simple as ordering a pizza. 25 mpg, all the bells and whistles, all opti David Martin was the perfect salesman to get my perfect truck. Process was as simple as ordering a pizza. 25 mpg, all the bells and whistles, all options and warranties and functions explained in complete detail. The go to salesman for a purchase. More

Purchase of 2017 Expedition I recently purchased a used car from Crescent Ford. I found this car online and live 3 hours away. The dealership was so courteous and helpful when I I recently purchased a used car from Crescent Ford. I found this car online and live 3 hours away. The dealership was so courteous and helpful when I called to discuss coming by to see the vehicle while I was on vacation in the area. I fell in love with the car but our salesman and the warranty are what sold me. Jerry Bowen was great and worked closely with us the following week so everything would be in place for us to arrive the following weekend to pick it up. I have been hesitant to purchase a new vehicle because of my past experiences at car dealerships. Jerry was so kind and courteous. I appreciate him and the staff at Crescent Ford. Now I have reliable transportation for my daughter and I. THANK YOU SO MUCH!!! We will be sending friends your way! More

Purchase of 2018 Mustang As always, Crescent Ford was courteous and efficient. They are professionals to the nth degree. Dave Bacorn and Sam McCollock are my favorite team to As always, Crescent Ford was courteous and efficient. They are professionals to the nth degree. Dave Bacorn and Sam McCollock are my favorite team to work with. Always a pleasure. Thank you! More

My experience I recently purchased my fourth vehicle from Crescent Ford and my salesman for all four was Dave Bacon. I could be more pleased with all four purchases I recently purchased my fourth vehicle from Crescent Ford and my salesman for all four was Dave Bacon. I could be more pleased with all four purchases and their service Dept. is the best around. I strongly recommend Crescent Ford and Mr. Dave Bacon as your salesmen!! More

Great Experience Robert made the purchase of my 2012 F150 a pleasant experience. All the paperwork was completed and explained in excellent detail, Robert is also ver Robert made the purchase of my 2012 F150 a pleasant experience. All the paperwork was completed and explained in excellent detail, Robert is also very knowledgeable of the vehicle that I purchased and took the time to explain in great detail and go over all the accessories on this beautiful truck. Dee made sure that the paperwork went quickly and explained everything thoroughly. Thank you both for making the purchase a very pleasant experience. More

Outstanding experience We recently purchased from Crescent Ford after several years at another local Ford dealer. Our experience was outstanding with an attentive staff who We recently purchased from Crescent Ford after several years at another local Ford dealer. Our experience was outstanding with an attentive staff who catered to our needs. They listened to us, were not pushy, and we came away with a great deal. We are so happy that Crescent will now be our choice for service and all new car purchases! More

Best Experience Ever! One thing that makes a huge difference, is that you know when a person is genuine, that does not go above and beyond only when they obtain a sell but One thing that makes a huge difference, is that you know when a person is genuine, that does not go above and beyond only when they obtain a sell but keeps the same level of good service throughout the entire relationship! Sales, inquiries, service needs! And that’s Mr. Jerry Bowen, over at Crescent Ford in High Point, NC. He is the reason why we would keep Buying from this Ford dealer location. Let me tell you we bought our Fod Fusion back in 2013 from another location and wished we knew Mr. Bowen then to buy it from his location instead. Thank you for your excellent service Mr. Jerry Bowen... your outstanding service makes us to keep doing business with you, always!!!! Sincerely, Greg Agosto & family! More