91 Reviews of Crenshaw Hyundai - Service Center
My 2009 Hyundai Accent (23,000 miles) had battery problems twice, battery would just die for no reason, had to be jumped. Drove it to Crenshaw dealer where I'd bought the car, for full diagnostic, b problems twice, battery would just die for no reason, had to be jumped. Drove it to Crenshaw dealer where I'd bought the car, for full diagnostic, but battery tested ok, having been charged by the drive from Carrboro to Burlington. Was advised to have car towed if battery problem happened again. August 23rd, had same battery problem and had car towed to nearest Hyundai dealer. Battery was still under warranty by two days, having bought the car Aug. 25, 2009. This was disputed, however, by the Crenshaw dealer service department person I spoke with on the phone, saying that the car had been in service since Aug. 22, 2009, the date they got the car and so 'there was nothing they could do' and I'd have to purchase a new battery, being late on warranty by one day (except I wasn't.) I told Crenshaw serviceman 'Bill' that this was unacceptable and he still refused to OK a new battery. The Sport Durst Hyundai dealer, however, after some thought, decided to replace my battery under warranty, and washed my car as a free service! I was severely disappointed in Crenshaw's response for their unbelievable runaround and 'nothing we can do' attitude, so I give them the lowest possible rating. More