Crenshaw Hyundai
Burlington, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 8:30 AM - 6:00 PM
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Excellent service department! I have been having my vehicles serviced by Crenshaw Hyundai since 2011. Top notch service, quality workmanship, great treatment by everyone there. One I have been having my vehicles serviced by Crenshaw Hyundai since 2011. Top notch service, quality workmanship, great treatment by everyone there. One of the reasons I have purchased 5 Hyundai vehicles from this dealership is the service department. Quality vehicles, quality service, what else can one ask for? Thank you! More
New car purchase Jeremy was great to work with, would recommend him. The overall staff was very friendly and helpful. I am enjoying the first brand new car I ever pur Jeremy was great to work with, would recommend him. The overall staff was very friendly and helpful. I am enjoying the first brand new car I ever purchased More
New car purchase Dealership quickly answered any questions I had and made the transaction smooth and in a relaxed atmosphere. From office staff to the dealership manag Dealership quickly answered any questions I had and made the transaction smooth and in a relaxed atmosphere. From office staff to the dealership manager and the salesperson, all were friendly and weren't pushy. More
Fabulous Service at Crenshaw Hyundai! I bought my Hyundai Santa Fe at Crenshaw Hyundai three years ago and have continued to use their Service Department due to the excellent care given me I bought my Hyundai Santa Fe at Crenshaw Hyundai three years ago and have continued to use their Service Department due to the excellent care given me by the employees. The work is excellent as well as reasonably priced. Their waiting area is nice, complete with clean restrooms and provided snacks while the customers wait. More
Horrendous Experience Took my vehicle for service because wipers were not working, but no one could look a the vehicle until 8:am 30 min after I had arrived because they di Took my vehicle for service because wipers were not working, but no one could look a the vehicle until 8:am 30 min after I had arrived because they did not have any technicians until then. I was offered a ride to work. I received a call a couple of hours later stating that the part was ordered and that it was going to arrive 2 days later. The forecast was calling for rain that afternoon. I asked if I could have a loaner and they said no because they did not have any vehicles to loan to go ahead and pick up my vehicle. I expressed my concern since it was going to rain and the person helping me did not care at all. More
Disappointing and tiresome! Took forever to purchase a vehicle. Did not go over each individual cost associated with the purchase. Was not told verbally that the doc fee would b Took forever to purchase a vehicle. Did not go over each individual cost associated with the purchase. Was not told verbally that the doc fee would be $599.88. Was told that extended service plan would only increase payments by $2 per month. Financial person took 2 hrs to complete paperwork. Had difficulty inputting info. Had to call in sales manager three times for assistance. Financial person did not go over the final sales contract only indicated where to sign. If you plan on purchasing from Crenshaw Hyundai be sure you have them be specific about each charge and each credit. Cam, the sales person, was very friendly and helpful! More
Horrible horrible horrible They let you drive “your” new car and a week later they call back very rudely demanding you bring car back now! Saying the bank can’t verify employmen They let you drive “your” new car and a week later they call back very rudely demanding you bring car back now! Saying the bank can’t verify employment because bank called job one time and got put on hold so the bank hung up. Very very rude, and David the Finance manger made threats and talked to me worst than I’ve ever been talked to when I was asking questions what I can do to help get bank the info needed. When we brought car back they said they were waiting from a couple others to bring their cars back too. Talked to a manager at a different dealership in town and he said he worked at Crenshaw only a week because he also witnessed what they did to customers and making them bring cars back. Not a way to run business at all. More
My best car buying experience ever !!! From beginning to end it was a great experience. My personal sales consultant paid attention to every detail, addressing any concerns I had with hones From beginning to end it was a great experience. My personal sales consultant paid attention to every detail, addressing any concerns I had with honest and straightforward answers. The process was quick, the entire staff made me feel like I was the most important person at the dealership. I found the perfect car for me at a cost that was less than I expected and with their great financing options I have a payment lower than I thought possible. Now I can’t wait until my next purchase at Crenshaw Hyundai. More
Excellent We have brought our 3rd vehicle from Crenshaw Hyundai every one is so friendly and knowledgeable and questions was answered in a way that we could und We have brought our 3rd vehicle from Crenshaw Hyundai every one is so friendly and knowledgeable and questions was answered in a way that we could understand. More
So very glad I went to Crenshaw Hyundai today! The Sales Rep, Bryan Boggs, started my purchase process with a friendly smile and offer of assistance. He listened to me and presented me with great c The Sales Rep, Bryan Boggs, started my purchase process with a friendly smile and offer of assistance. He listened to me and presented me with great choices. I was able to make a decision without feeling pressured or uncomfortable and I’m so appreciative for all the helpful and informed information he gave me about my new Tucson. Anthony and Marcus were 2 other team members that made this purchase so easy for me. Thanks Crenshaw Hyundai! More