Crenshaw Hyundai
Burlington, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 8:30 AM - 6:00 PM
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The reason for this review is to warn every person that is thinking about buying a new Hyundai to go somewhere else. First, our salesman knew absolutely nothing about the product he was selling. I knew mor is thinking about buying a new Hyundai to go somewhere else. First, our salesman knew absolutely nothing about the product he was selling. I knew more about his product just from internet research than he did. The sales manager was very very arrogant. My wife and I had just been through bankruptcy so we felt like we didn't have a lot of choices of where we could trade vehicles. Second, when we got home and looked at the papers good it appeared we had been the victims of 'bait and switch' because the final price on our contract was nearly two thousand dollars more than what we were quoted, and we had our quote in writing. Feeling like it may have been a simple mistake we went back and showed the sales manager the apparent mistake. He tried to tell us we didn't know what we were talking about, but numbers don't lie. He refused to even try to understand our position. Third, we decided to write a letter to the general manager, thinking surely he would reasonable. We made no threats in our letter, none. His reply was very aggressive. Among his reply was the line, "you need to watch who you accuse of cheating". Sounds like a threat don't it? Fourth, they have little stickers beside the MSRP sticker. When I asked about it the sales manager told me that the federal government makes them put them on. I have since talked to a salesman at Sports Durst in Durham. He told me Sports Durst don't use them and the dealers that do only use them as a way to jack up their profits. I will never darken their door step again. I hope you will take my advice and shop somewhere else. More
Simply saved 6k by going to Bob Dunn. Tried to rip me off on trade. Arrogant trade manager with too much mouth. Never will I return. on trade. Arrogant trade manager with too much mouth. Never will I return. More