Crenshaw Hyundai

Kind sales staff Very professional staff, and they never made me feel like "just another customer." They took time to answer all my questions completely and I never f Very professional staff, and they never made me feel like "just another customer." They took time to answer all my questions completely and I never felt rushed or pressured by any of the staff. More

TERRIBLE PEOPLE AT THIS PLACE!!!! This is absolutely the WORST dealership I have ever been to!! TERRIBLE CUSTOMER SERVICE! TERRIBLE PEOPLE!! TERRIBLE ALL AROUND!! I have never ever bee This is absolutely the WORST dealership I have ever been to!! TERRIBLE CUSTOMER SERVICE! TERRIBLE PEOPLE!! TERRIBLE ALL AROUND!! I have never ever been treated with such disrespect in my entire life. I have been thinking of trading in my Sonata for a newer model and decided to stop by at this dealership since we've been getting letters from Crenshaw. When my father and I arrived, we asked for Chris since we have been receiving letters that were signed by him only to find out that Chris pays for companies to send out these letters (I get it, it's a marketing tool). Immediately we felt like Chris didn't give us the attention and wasn't interested in us. Anyway, Chris left and another really nice fellow stayed with us, brought a couple cars for us to see until we decided on a car. We went back inside and the nice fellow started to take our information, fill out some paper work, and started the negotiations. He gave us a number for my car that both my father and I felt was fair and immediately agreed on it. We didn't even go back and forth because it was a really fait price. The nice guy took the numbers to Chris. We waited, and waited, and waited and finally Chris gives us an offer for my car that was MUCH LOWER than the Kelly blue book AND didn't even give us a deal to even be encouraged about for the new car! So we asked the nice guy if we could directly talk to Chris so he wouldn't have to keep going back and forth and be the middle man. Chris, AGAIN, made us wait and wait and wait until finally he popped his head and said he will be right with us in 15 mins. That's when I said very politely that we were really pressed for time at this point (it was around 1:00 and we've been there since 10:30). Chris finally shows up and we began to talk about prices. He immediately asked what can he do to get our business. We were honest with him and said that we didn't think he gave us a fair deal to begin with. We were discouraged from the numbers especially since the price Chris quoted for my car was much lower than the blue book! Chris was absolutely stubborn and wasn't going to AT LEAST give us the blue book price. It was such a turn off!! He had a terrible attitude and terrible salesmanship. When my father finally threw out a number to see if we could move the conversation forward, Chris got so angry and threw us out the office!! HE WAS EXTREMELY RUDE!!! He caused a scene in front of other customers, told us to leave, and the other owner in the dealership was JUST AS RUDE!!! I will never, ever, EVER, set foot in that dealership again. We were there to buy a car and they obviously had no interest in selling to us!! TERRIBLE TERRIBLE PEOPLE!!! Never buy a car here! I would rather crawl to work on coals on fire than buy a Hyundai from Crenshaw. More

the most disrespectful sales manager ever met I own 2 Sonatas and had a high respect for Hyundai until my recent visit to Crenshaw. This sales manager by the name of Chris is the most disrespectf I own 2 Sonatas and had a high respect for Hyundai until my recent visit to Crenshaw. This sales manager by the name of Chris is the most disrespectful person I had ever met in my life. I would never recommend this dealership to anyone no matter what deals they might have. I’ll make sure that my message would reach the highest level of customer care office in Hyundai. More

I FORGOT THE SALESMAN AND SERVICEMAN NAME BUT THEY HELPED ME EVERYONE WAS JUST AS I WOULD LIKE WHEN BUYING A NEW CAR. I BOUGHT MY OTHER CAR AT BOB DUNN IN GREENSBORO AND I HAVEN'T HAD MUCH SERVICE TO MY CAR SINC EVERYONE WAS JUST AS I WOULD LIKE WHEN BUYING A NEW CAR. I BOUGHT MY OTHER CAR AT BOB DUNN IN GREENSBORO AND I HAVEN'T HAD MUCH SERVICE TO MY CAR SINCE IT HAS JUST 400 MILES ON IT.. More

Great car shopping experience The sales representatives are friendly, personable, and very professional. They make you and your wants and needs their priority. This was the best The sales representatives are friendly, personable, and very professional. They make you and your wants and needs their priority. This was the best car shopping experience I've ever had. They help you find what you want and go out of their way to make sure you get it at the best possible price. When you get it, they don't stop there. They want to make sure you're completely happy with your purchase. More

Excellent care/excellent attention! EXCELLENT in all aspects! very satisfied! We were only looking for a new vehicle and ended up purchasing same day. Very happy with choice! Couldn't as EXCELLENT in all aspects! very satisfied! We were only looking for a new vehicle and ended up purchasing same day. Very happy with choice! Couldn't ask for better service! More

Great overall experience!these people are knowledgeable,friendly and very service oriented-they were totally prepared and trained in every aspect of the sa overall experience!these people are knowledgeable,friendly and very service oriented-they were totally prepared and trained in every aspect of the sale and gave me alternatives that I hadn't thought of-I will be a repeat customer! More

Smooth and relaxed I enjoyed the fact that they tried to meet the needs of my family and didn't try to up sell me on features I would never need. I enjoyed the fact that they tried to meet the needs of my family and didn't try to up sell me on features I would never need. More

A great buying experience. I pelted our salesman with questions, and he was eager to point me to the car I was looking for. I had specific needs in a new car, and he could matc I pelted our salesman with questions, and he was eager to point me to the car I was looking for. I had specific needs in a new car, and he could match the model with what I needed. The whole staff was friendly and helpful. They followed up and made sure we were happy with what we getting. More

Professional staff Tony Posey was professional in his approach to getting us the car and features that we wanted. I really feel that making us happy was his goal through Tony Posey was professional in his approach to getting us the car and features that we wanted. I really feel that making us happy was his goal throughout the purchase process. Craven and Isaiah were the same way. Their friendliness and commitment to our satisfaction were evident. More