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Crater Lake Ford
Medford, OR
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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210 Reviews of Crater Lake Ford
November 02, 2018
Very efficient! Jim was very courteous and efficient in my checkout process explaining maintenance needs on my F150. Crater Ford has been my ‘go to’ service center! Jim was very courteous and efficient in my checkout process explaining maintenance needs on my F150. Crater Ford has been my ‘go to’ service center! Thank You! More
by Rjohannis
Employees Worked With
Jim
Helpful November 02, 2018
Very efficient and helpful Jim was friendly, helpful and respectful. He pointed out a possible future problem and requested I contact him after I drove a number of miles to ch Jim was friendly, helpful and respectful. He pointed out a possible future problem and requested I contact him after I drove a number of miles to check further. More
by Jones456
Employees Worked With
Jim Carter
November 01, 2018
Efficient And Helpful The staff are very helpful, friendly and respectful and efficient. I worked with Dave Hines and Ian Graves on buying a 2018 Ford Escape. Dave was su The staff are very helpful, friendly and respectful and efficient. I worked with Dave Hines and Ian Graves on buying a 2018 Ford Escape. Dave was successful in finding just what I was looking for. and Ian was fast and efficient in getting the paperwork done. More
by jjrakun
Employees Worked With
Dave Hines, Ian Graves, Receptionists
November 01, 2018
Quick, professional, service with a smile. Seemed genuine. Total satisfaction, friendly, pleasant. Very nice atmosphere. This is about all that I have to say. One two three four five six seven eight nine. Total satisfaction, friendly, pleasant. Very nice atmosphere. This is about all that I have to say. One two three four five six seven eight nine. More
by George Berry
Employees Worked With
Al Gunn
October 27, 2018
Dick Dahl is awesome Every time we need a new company fleet vehicle I simply pick up the phone and leave it to Dick....within a few hours he has exactly what I need at the Every time we need a new company fleet vehicle I simply pick up the phone and leave it to Dick....within a few hours he has exactly what I need at the price my company is looking to spend....he deserves a ton of credit...It saves me from having to shop and play the games dealerships tend to play... Thanks Dick! More
by tollhouse
Employees Worked With
Dick Dahl
October 24, 2018
REPAIRS FOR MY MAZDA I have been going to Crater Lake ford and Mazda for about a year now and They have been exceptional. Now I email them to set up appointments, have ev I have been going to Crater Lake ford and Mazda for about a year now and They have been exceptional. Now I email them to set up appointments, have everything explained clearly, get shuttled when needed, and have great customer facing employees. Never had such good service before! More
by gman1l
Employees Worked With
James Carter
October 15, 2018
Normal Ford F250 SD diesel service schedule There was one issue but Nathan took care of it promptly. Since the issue was corrected I was then pleased with service and will return for future need There was one issue but Nathan took care of it promptly. Since the issue was corrected I was then pleased with service and will return for future needed service. A big thank you for Nathan and happy holidays to all the Ford crew. More
by Kent
Employees Worked With
Ford service crew and shuttle driver.
October 12, 2018
Nice Job Excellent job on the recall work for my F-150 Truck. The work was done on-time as was promised and there were no surprises. Excellent job on the recall work for my F-150 Truck. The work was done on-time as was promised and there were no surprises. More
by Smokey
Employees Worked With
Jim Carter
October 03, 2018
Very nice Experience with service department was excellent and and I was in and out quickly. A gentleman even opened my door for me when I left. Thank you! Experience with service department was excellent and and I was in and out quickly. A gentleman even opened my door for me when I left. Thank you! More
by Ramona777
Employees Worked With
Jim
September 25, 2018
Busy Service Center with great customer service. The Service Center was short staffed the day we were in to get our oil change. Chad was a pleasure to work with as well as all of the staff that we ca The Service Center was short staffed the day we were in to get our oil change. Chad was a pleasure to work with as well as all of the staff that we came across. Thank you for the great service. More
by Chevy Truck Gma
Employees Worked With
Chad Bruce
