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Crain Volkswagen of Fayetteville

Fayetteville, AR

4.1
1,042 Reviews

2011 W Foxglove Dr

Fayetteville, AR

72704

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Showing 1,042 reviews

December 12, 2022

Mack was extremely helpful in getting my issue resolved. It was easy to setup an appointment online. They pulled my vehicle in the service bay and I was out in about 45 minutes. Definitely will use them a More

by valoceanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Mack Butler
December 11, 2022

I am extremely happy with the professional service at this dealership in Fayetteville. The staff was very friendly and helpful. More

by JORGE TAPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Montgomery and the mature tall greeter with white hair.
December 09, 2022

Friendly knowledgeable staff that understands the needs of their customers. I would not take my Volkswagen anywhere else! More

by DEVINLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Butler, Andrew Luper
December 08, 2022

Efficient. Professional. Helpful. Courteous. Got the job done! Oh, wait, 15 word minimum. Got the job done! These guys are excellent! More

by ray87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Butler
December 08, 2022

Almost everything was as I expected they had the cross sport that I wanted, but it was black instead of white black is prettier but harder to clean but I was excited just to get my cross sport. They did a More

by kkennedy.dcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Bradon Grisham
December 08, 2022

They lost our appointment. Oil change took 2 hours. 3rd time is happened. No reimbursement. More

by ckvictor9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember all there names.
December 05, 2022

Hello. I travel 30,000 miles a year so I often get service at other dealerships, The staff here is very consistent. And that really means a lot. And it’s More

by Atlas TV 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradon Grisham, Jose Rivera, Brenton White, Mack Butler, Andrew Luper
December 05, 2022

Easy to schedule, and Mack was great letting me knowEstimates and updates on my service while I was there. More

by NED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Butler
December 04, 2022

We loved it! He was very easy to work with. No pressure to buy if we didn’t love it! More

by Ladysnikki2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradon Grisham, Brenton White
December 04, 2022

I just bought my third car from this dealership, they always give me answers and the maintenance department is good too. More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradon Grisham, Hunter Smith, Brenton White
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