Crain Volkswagen of Fayetteville

Great place to go and buy a car, they made sure everything was up to my standards and even stayed late to get the deal done for me. everything was up to my standards and even stayed late to get the deal done for me. More

Good timely service in handling a manufacture warranty recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, radio, driving mode) were changed. More

This was a great dealership to be car shopping at. Love my purchase so so much! Love my purchase so so much! More

Great service department. My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is g My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is great! More

They were diligent in helping me follow up with the warranty company and helping us get to an agreement warranty company and helping us get to an agreement More

Always a great experience! The only VW dealer I will take my Atlas to! Thank you guys. The only VW dealer I will take my Atlas to! Thank you guys. More

The service department is always so helpful and accommodating. I have never encountered any issues when scheduling my monthly or annual maintenance for my vehicle that was purchased there. accommodating. I have never encountered any issues when scheduling my monthly or annual maintenance for my vehicle that was purchased there. More

It was a quick process to get my used car. Would have liked all the fluids topped off. And I still need them to check out my headlights (they have condensation in them). Would have liked all the fluids topped off. And I still need them to check out my headlights (they have condensation in them). More

I am over VW all together! I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. Ready to sell for something that is reliable and a brand that cares about it's customers. Mack and Andrew do their best but they cannot fix what VW will not support them to fix. More