Crain Kia of Sherwood
Sherwood , AR
Filter Reviews by Keyword
By Type
Showing 49 reviews
BEWARE!! BEWARE!!!! BEWARE!!! These folks will lie to you and totally mislead you! Very wishy washy, lacks lots of business ethics and just not the place to go for a trouble free e These folks will lie to you and totally mislead you! Very wishy washy, lacks lots of business ethics and just not the place to go for a trouble free experience, believe me I had to learn the hard way. They certainly aren't looking out for your best interest, only theirs and that sale they are trying to make. So you may wanna consider shopping elsewhere for a much better and trouble free experience! More
My great car deal from Crain Kia in Sherwood Ar. Kevin Tull is very friendly and made sure I got the perfect car with in my budget .and I feel like he did everything right. I was made to feel very im Kevin Tull is very friendly and made sure I got the perfect car with in my budget .and I feel like he did everything right. I was made to feel very important. More
Duped by the finance team on aftermarket warranty. I was duped into buying expensive aftermarket warranty that the finance team led me to believe would be much cheaper. I asked for but was not given se I was duped into buying expensive aftermarket warranty that the finance team led me to believe would be much cheaper. I asked for but was not given second key fob for my keyless entry car. One week later being charged for bad battery that was in it at the time of purchase. I will be steering family and friends away from this dealership based on my poor experience here. More
high milage car with problems ! I had poor credit, the salesman knew this put me in a car that I never drive because he stated the detail guy took the keys home with him and I fell f I had poor credit, the salesman knew this put me in a car that I never drive because he stated the detail guy took the keys home with him and I fell for it. I was financed via a horrible finance company, the car didn't have the correct mileage and has several issues. When I try to contact the salesman he either won't answer or lies to me that he will get back to me but never does. More
great all around have been doing business here for years and it is always great! from service to sales to detail, everyone is very nice and cares about how customers a have been doing business here for years and it is always great! from service to sales to detail, everyone is very nice and cares about how customers are treated. More
kia is a ripoff bought a new kia optima supposed to ahve cost 21900. by the time they got through you guessed it not one of the numbers matched this one blamed that o bought a new kia optima supposed to ahve cost 21900. by the time they got through you guessed it not one of the numbers matched this one blamed that one this one doesn't Know Anything Final Cost For My 21,900.00 Car Is 34,736.00 Or About #15,000.00 More Please Stay Away From These Poeple More
Been buying cars for over 30 years, and easily the worst car buying experience I've ever had. Salesman was my best friend until we started negotiations. I didn't want the Crain Team mark up $2500 over MRS car buying experience I've ever had. Salesman was my best friend until we started negotiations. I didn't want the Crain Team mark up $2500 over MRSP, and they started playing financial shell games with me. The Crain Team advantage is all to their financial advantage and a waste of money, might as well pay for extra air. After a SECOND price offer from me, they said they were done "playing ping pong" and were firm on price, which was still $1500 over MRSP and Edmond's price guideline. Went to Fletcher and got exact same car for $1500 less and none of the extra dealership fluff or hassle. When I told Crain salesman we weren't their buying car, he said too bad they were going to sell the Crain car to me for $2500 less than their "firm" offer, and thanks for wasting tier time. WHAT!? Not only was that unprofessional and immature, it was a complete lie and jab at us for not playing their game. STAY AWAY unless you enjoy being bullied, lied to, and tricked. If I could rate Buying Experience negative stars, I would. More
These guys were great! I bought two vehicles! From the General mgr to the salesperson were more than fair and honest all the way through. I will sen everyone I know to Crain Kia. Thanks Crain! General mgr to the salesperson were more than fair and honest all the way through. I will sen everyone I know to Crain Kia. Thanks Crain! More
crain kia sold me a new sportage and guaranteed me that it would handle my car lift and electric wheelchair. after 6 months of dealing these morons to get a problem fixed, they offered me nothing. after ch it would handle my car lift and electric wheelchair. after 6 months of dealing these morons to get a problem fixed, they offered me nothing. after checking with kia corp. i found out that this vehicle was not designed for this kind of lift and that it was dangerious. the lift and wheelchair were the number 1 condition for the sale. THESE PEOPLE ARE NOT HONEST. EMAILS TO THE PROPER ATHORITIES ANSWERED BY CRAIN KIA WERE FULL OF LIES. More