Crain Kia of Fort Smith

Had a great buying experience! Chris and Robert were extremely helpful! Would recommend them to anyone! I highly recommend this place of business I will return. extremely helpful! Would recommend them to anyone! I highly recommend this place of business I will return. More

I recommend everyone to go to Crain Kia ft Smith for your next car buying experience! Tyler Sampley was amazing, very helpful and helped us find the right car we were looking for! Everyone there made this next car buying experience! Tyler Sampley was amazing, very helpful and helped us find the right car we were looking for! Everyone there made this a great experience. More

I was in to have my vehicle serviced and while I was there, I spoke to a salesman about possibly upgrading the something newer. Ruben Lopez and Ricky Nolan were great to work with and I got a new KIA Sp there, I spoke to a salesman about possibly upgrading the something newer. Ruben Lopez and Ricky Nolan were great to work with and I got a new KIA Sportage with a payment lower than I had on my 2015 Malibu. I will definitely be back.. and I will be sending all of my family and friends to see them! More

Crain Kia fort smith is amazing. This is a great hard working team. Chris attee is very well rounded and very smart about helping and showing me and my husband on what we could truly afford and buy. I hi working team. Chris attee is very well rounded and very smart about helping and showing me and my husband on what we could truly afford and buy. I highly recommend this great staff. More

Service after the sale is worst I have ever experienced. Two stars for sales person who was professional Mr. Landon is great. The professionalism stopped there. Over 30 days and still no title for the DMV Two stars for sales person who was professional Mr. Landon is great. The professionalism stopped there. Over 30 days and still no title for the DMV to tag vehicle. This dealership is apparently having trouble paying their floor plan debt. More

Only reason I gave it 2 stars is because of the salesman Jeremiah he is amazing and straight forward he should be transferred to Crain Hyundai instead. The salesman Ruben was very rude and just flst out lie Jeremiah he is amazing and straight forward he should be transferred to Crain Hyundai instead. The salesman Ruben was very rude and just flst out lied to me if your not quick to buy or not buying something expensive he will treat you like trash!!!! The manager was nice but withheld the amount of my trade. The whole experience seemed very shady except for the time that Jeremiah took over. More

Probably will never buy a car there again.... Chris Attee is a very aggressive/no tact used car manager. He does not know how to speak to people properly. The first time we purchased a car there h Chris Attee is a very aggressive/no tact used car manager. He does not know how to speak to people properly. The first time we purchased a car there he was rude in the way he spoke to me and my husband saying things such as "do you drink bottled water a day" the extra money you spend on that you could put in a car payment. When "questioning my husband and I about not wanting to go over a set budget we had agreed upon as a couple who deal with our finances!!! We let it slide and purchased our Kia Soul which we love because its a great car and we stuck to our budget. Moving to present time a year after we purchased our vehicle, we were called by the dealer saying they could get us a much lower interest rate and a little newer Kia Soul, so my husband and I thought why not go check it out. Big mistake.... once again we were presented with this Chris guy and offered an even higher car payment then questioned when we refused to agree to a higher payment "well how high is your cell phone bill is that more important than you car payment??' Seriously that's none of your business I pay my bills you don't!!!! I am pretty sure since he and the General Manager share the same last name they are related and that's probably why he still works there, I can't see how they would allow someone to work there and talk to people that way otherwise. More

Rushed out questions not answered Took car in for oil change waited for 3 hours for a phone call for us to come pick it back up never got one decided to go and see what was going on ca Took car in for oil change waited for 3 hours for a phone call for us to come pick it back up never got one decided to go and see what was going on car was parked in front of service dept with a dent and scratch's down the side of it went in to get keys asked them about it they went out there said it was like that when we dropped it off I knew it didn't have any before then asked for paperwork showing services done like they have always gave us before they said it would be mailed to us and they hurried back inside we left feeling rushed out of there and our questions not answered if not for the maintenance plan we bought we would never be going back there after the plan coupons are used up will never be going back for service or to buy a vehicle More

Terrible service!! They provide “car wash” with service. Don’t let them do it as they do a complete half xxx job which destroyed the paint on the car. They have a pressu They provide “car wash” with service. Don’t let them do it as they do a complete half xxx job which destroyed the paint on the car. They have a pressure washer on a trailer behind the garage operated by some hillbilly who apparently has never washed a car before. He ground dirt into the finish. When I brought it to the attention to the manager he offered to let him try again. No thanks!! Will not be back and in the process of getting estimates for damage! More

I WILL.NEVER PURCHASE.ANOTHER.CAR FROM CRAIN.IN FT SMITH I purchased 2 from Crain but.never again In all have had 4. Kia Sould..But.not.any more. But probably they.don't care.anyway. I.GOT.EMAIL FROM GENER I purchased 2 from Crain but.never again In all have had 4. Kia Sould..But.not.any more. But probably they.don't care.anyway. I.GOT.EMAIL FROM GENERAL MGR ABOUT TRADING . More