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Crain Kia of Conway - Service Center
Conway, AR
838 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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838 Reviews of Crain Kia of Conway - Service Center
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Verified Customer
August 01, 2024
The staff was very friendly! They were able to get me in quickly before I was scheduled to leave for vacation. I also like the fact that they didn't try to upsell me on any prod They were able to get me in quickly before I was scheduled to leave for vacation. I also like the fact that they didn't try to upsell me on any products. They did offer, but when I declined they did not push me to purchase the additional services. More
by rdunn
Employees Worked With
July 31, 2024
Pleased with the Crain Kia from the sales staff to definitely the service department for fixing my Soul so when I stop at a light the motor stops and when I leave it starts back getting four miles to definitely the service department for fixing my Soul so when I stop at a light the motor stops and when I leave it starts back getting four miles to the gallon better. The Tameron dealership in D'Iberville Mississippi was totally lost and it took a real dealership like Crain to fix it!! More
by steveharrel15
Employees Worked With
The entire staff from sales to service...
July 31, 2024
Outstanding! The best service experience I have had at any dealership. Cream of the crop! The best! The best service experience I have had at any dealership. Cream of the crop! The best! More
by sse
July 29, 2024
The service personnel at Crain Kia are very professional and helpful. Overall, all the people I encounter when I was there (2.5 hours) were all helpful, polite, and concerned for my satisfaction. My only ne and helpful. Overall, all the people I encounter when I was there (2.5 hours) were all helpful, polite, and concerned for my satisfaction. My only negative comment, is that the women's bathroom has so much air freshner, etc. to hide the fact that employees smoke in the handicap stall. I noticed this a month ago when I was there getting another vehicle serviced. This needs to be corrected because a person with asthma could be triggered by the heavy amount of perfume/air freshner in the bathroom. More
by stacyh
Employees Worked With
Service personnel
July 27, 2024
Service department was great as always. 8 year customer here.Thr lady that took my payment was very nice and we had a nice conversation about fast cars. Thanks 8 year customer here.Thr lady that took my payment was very nice and we had a nice conversation about fast cars. Thanks More
by shadus8889
Employees Worked With
Service clerk
July 25, 2024
Could hear a clinking in the left front caliper of my mother's car when it it started after about 2 hours of driving on hilly Terrain never quit until it cooled off for about 2 hours and you can hear it mother's car when it it started after about 2 hours of driving on hilly Terrain never quit until it cooled off for about 2 hours and you can hear it again after about another 2 hours of driving When taking into the dealership they could find nothing wrong I've been a Chevrolet mechanic for 25 years and that usually is a sign of a bad hydraulic cylinder in the caliper no one would listen as a result it did lock up and cause severe damage not very happy I think I would just stick with Landers More
by casteelmichele
July 24, 2024
Great service as always. Love the new oil change stickers. And I appreciate the beverages and sitting areas. Love the new oil change stickers. And I appreciate the beverages and sitting areas. More
by amberquaid2018
Employees Worked With
Lovely lady with the Crazy Cool black fingernails
