Crain Kia of Conway - Service Center

Mandatory My automobile was serviced and repaired. The time frame of the work being completed was not ideal and the communication of when the job was completed My automobile was serviced and repaired. The time frame of the work being completed was not ideal and the communication of when the job was completed was not great as I was in a time crunch. More

Excellent Couldn't ask for better associate's and dealership. Everyone is exceptional in thier field of expertise. I would diffently recommend this dealership t Couldn't ask for better associate's and dealership. Everyone is exceptional in thier field of expertise. I would diffently recommend this dealership to family and friends, very very satisfied customer. More

Oil change OverallService was good . The staff was informative and helpful and friendly and keep me updated. There was water is available along with coffee and p OverallService was good . The staff was informative and helpful and friendly and keep me updated. There was water is available along with coffee and popcorn which made the wait for my vehicle better and comfortable More

Friendly but pushy Met with a very happy personable checker in she made me feel comfortable. Explained what I needed and told and she asked about air filters I explaine Met with a very happy personable checker in she made me feel comfortable. Explained what I needed and told and she asked about air filters I explained I only wanted the motor one but not the cabin one. While waiting she came in the lounge with the dirty filter and again asked. Again I had to tell her I didn't want one. I really didn't appreciate this and the embarrassment of being asked in front of everyone else waiting. I understand she wanted me to replace my filter but the second time was to much More

Oil Change Excellent and prompt service. Vehicle finished in a timely manner. Customer service was excellent. Checked to see if we needed anything several times Excellent and prompt service. Vehicle finished in a timely manner. Customer service was excellent. Checked to see if we needed anything several times such as coffee or water. Missed the doughnuts they used to serve. More

Great service Crain does a great job. The staff is friendly. I always refer friends to Crain Kia . Will keep coming back for new vehicle next year. Crain does a great job. The staff is friendly. I always refer friends to Crain Kia . Will keep coming back for new vehicle next year. More

oil change i came in for a oil change it was early and i did not get to eat. There was my favor snack. POPCORN. Great service. i came in for a oil change it was early and i did not get to eat. There was my favor snack. POPCORN. Great service. More

oil change Everyone is always so friendly! If someone notices you sitting for a while - they will go check on the status of your car. And, a big plus for me is t Everyone is always so friendly! If someone notices you sitting for a while - they will go check on the status of your car. And, a big plus for me is that they wash and vacuum my car! More

30,000 mile check up I brought my car in for a 30,000 mile checkup. The service was very good. I was able to get a ride to my work and back to Crain Kia which was very nic I brought my car in for a 30,000 mile checkup. The service was very good. I was able to get a ride to my work and back to Crain Kia which was very nice. One thing bothered me however. While they vacuumed my car (driver's side), my car was not washed. When I bring the car in for a oil change (approximately 40+ dollars) I get it washed. When i paid over $600 for the check up. No wash. I was disappointed. Otherwise everything else was very good. More

Oil Change Always professional and friendly. They treat every customer as if they are the most important customer there. They keep you informed about what is g Always professional and friendly. They treat every customer as if they are the most important customer there. They keep you informed about what is going on, and what your car needs. More