Crain Kia of Conway - Service Center

Friendly but pushy Met with a very happy personable checker in she made me feel comfortable. Explained what I needed and told and she asked about air filters I explaine Met with a very happy personable checker in she made me feel comfortable. Explained what I needed and told and she asked about air filters I explained I only wanted the motor one but not the cabin one. While waiting she came in the lounge with the dirty filter and again asked. Again I had to tell her I didn't want one. I really didn't appreciate this and the embarrassment of being asked in front of everyone else waiting. I understand she wanted me to replace my filter but the second time was to much More

Oil Change Excellent and prompt service. Vehicle finished in a timely manner. Customer service was excellent. Checked to see if we needed anything several times Excellent and prompt service. Vehicle finished in a timely manner. Customer service was excellent. Checked to see if we needed anything several times such as coffee or water. Missed the doughnuts they used to serve. More

Great service Crain does a great job. The staff is friendly. I always refer friends to Crain Kia . Will keep coming back for new vehicle next year. Crain does a great job. The staff is friendly. I always refer friends to Crain Kia . Will keep coming back for new vehicle next year. More

oil change i came in for a oil change it was early and i did not get to eat. There was my favor snack. POPCORN. Great service. i came in for a oil change it was early and i did not get to eat. There was my favor snack. POPCORN. Great service. More

oil change Everyone is always so friendly! If someone notices you sitting for a while - they will go check on the status of your car. And, a big plus for me is t Everyone is always so friendly! If someone notices you sitting for a while - they will go check on the status of your car. And, a big plus for me is that they wash and vacuum my car! More

Oil Change Always professional and friendly. They treat every customer as if they are the most important customer there. They keep you informed about what is g Always professional and friendly. They treat every customer as if they are the most important customer there. They keep you informed about what is going on, and what your car needs. More

30,000 mile check up I brought my car in for a 30,000 mile checkup. The service was very good. I was able to get a ride to my work and back to Crain Kia which was very nic I brought my car in for a 30,000 mile checkup. The service was very good. I was able to get a ride to my work and back to Crain Kia which was very nice. One thing bothered me however. While they vacuumed my car (driver's side), my car was not washed. When I bring the car in for a oil change (approximately 40+ dollars) I get it washed. When i paid over $600 for the check up. No wash. I was disappointed. Otherwise everything else was very good. More

Very friendly staff. Convenience of location and ability to work within a schedule that is comfortable for me. Very friendly staff. Ability to have my car washed and cle Convenience of location and ability to work within a schedule that is comfortable for me. Very friendly staff. Ability to have my car washed and cleaned at any time. More

Service Made my appointment in advance and when I arrived was greeted promptly and was made sure that if I needed anything else that they were here to help Made my appointment in advance and when I arrived was greeted promptly and was made sure that if I needed anything else that they were here to help More

They kept there promise great experience! They kept there promise about the trade in and the new Soul we bought and keep my payment the same as the other loan. I would recommend Crain Kia to a They kept there promise about the trade in and the new Soul we bought and keep my payment the same as the other loan. I would recommend Crain Kia to all my friends. More