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Crain Kia of Conway - Service Center
Conway, AR
915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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915 Reviews of Crain Kia of Conway - Service Center
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December 16, 2024
Jeramie took good care of me at the service center and got my new tires and recall done in one day! Very professional service and a real good guy! Will be back for my next oil change next year! got my new tires and recall done in one day! Very professional service and a real good guy! Will be back for my next oil change next year! More
by cav_meister
Verified Customer
December 14, 2024
Jeramie has the fantastic thing we call a "customer service" voice and attitude when it comes to getting results and I appreciate that in a person. Made me feel right at home. service" voice and attitude when it comes to getting results and I appreciate that in a person. Made me feel right at home. More
by lawrend1210
Employees Worked With
Jeramie
December 08, 2024
I was immediately helped and showed around since it was my first time at this dealership and the service was done pretty quick and I was happy my first time at this dealership and the service was done pretty quick and I was happy More
by dawnalldread
Employees Worked With
Johanna Hanson
December 05, 2024
They went above and beyond to make sure my car was serviced in a timely manner. Jeremy was very helpful with explaining what I needed serviced in a timely manner. Jeremy was very helpful with explaining what I needed More
by MAREE38655
Employees Worked With
December 05, 2024
Everyone was so friendly and helpful. They were able to fit my car into their schedule and finish working on it in a timely manner. They were able to fit my car into their schedule and finish working on it in a timely manner. More
by varnerashley221
Employees Worked With
Johnny Henson
December 03, 2024
My company has bought several cars from this dealership and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there t and they never seem to know who we are when we come in for service. We can call and make an appointment and describe issues, then when we get there they act like they have no clue why we are there and what needs to be done to the vehicle - it is like there is no communication in the Service Dept. Not to mention their rates for services are higher than other local dealerships (For a Kia?) and they are always up-selling services that are not needed or required. They never seem to remember we have an account established and try to charge our employees when they pick up their car. I also have not forgot they were trying to mark up their prices $5,000 to $8,000 over sticker during the vehicle shortage. More
by MSNOW3
Employees Worked With
Other Employees :
Demetrius Williams
November 28, 2024
Overall this was a great experience. It did not take long and the service was perfect. It did not take long and the service was perfect. More
by metrock0311
