Crain Kia of Conway - Service Center

Services and Rattle-check I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave t I took my car in for the 60k service and they took the time to go through each piece of it and let me know the cost up front. Additionally I gave them a vague description of a troubling rattle-sound that my car was occasionally making and they tracked it down and were able to handle that in addition to my 60k service (which wasn't small). They kept me up to date at all times on the cost and time my services would take. More

Andrew at Crain Kia of Conway Arkansas was such a personable hands-on guy to work with. He did everything possible to accommodate me in a loaner while my vehicle was in the shop. He was so gracious i personable hands-on guy to work with. He did everything possible to accommodate me in a loaner while my vehicle was in the shop. He was so gracious in my plight to utilize a vehicle that was fuel efficient because my new Kia Forte Sport was such. He is a true asset to this dealership and his professionalism is of highest regard. I thank him and his dedication to customer service. More

Quick, friendly, courteous It is always easy to arrange for an appointment at Crain Kia in Conway. The staff is very friendly and courteous. They provide a comfortable waiting a It is always easy to arrange for an appointment at Crain Kia in Conway. The staff is very friendly and courteous. They provide a comfortable waiting area for customers waiting on their cars. They make you feel like your business is very important to them. More

they were quick and through. Very friendly and try to do just what you ask, but inform you of what might need to be done on next visit..Thanks for service. Very friendly and try to do just what you ask, but inform you of what might need to be done on next visit..Thanks for service. More

Oil Change Always awesome service. I went in for an oil change and discovered that there were 2 recalls on my vehicle. Dealership furnished me a vehicle to use Always awesome service. I went in for an oil change and discovered that there were 2 recalls on my vehicle. Dealership furnished me a vehicle to use while they did the work. Very pleased. More

oil change Needed an oil change on a limited amount of time. Called ahead and made appt. Service was completed in time quoted. Andrew brought attention to an add Needed an oil change on a limited amount of time. Called ahead and made appt. Service was completed in time quoted. Andrew brought attention to an additional need with price before going forward with it. Complimentary wash provided. A little pricey overall, but feel all was taken care of and courtesy/service was good. Will be back. More

This was my first time getting my vehicle serviced by Crain Kia in Conway, & I can say that I am very pleased with the customer service I received. Crain Kia in Conway, & I can say that I am very pleased with the customer service I received. More

Very friendly and knowledgeable. Answered all questions I had and gave me great recommendations. Also told me about sales and specials you guys were running. had and gave me great recommendations. Also told me about sales and specials you guys were running. More

Service center desk attendant was great and effective and efficient very knowledgeable and helpful and kept me informed of everything with my car will the recall and made me aware when parts would be in an efficient very knowledgeable and helpful and kept me informed of everything with my car will the recall and made me aware when parts would be in and when my car would ready to be repaired More

Very efficient. Was only there for a short time. Got my oil changed,tires rotated, and they even washed my car!! Thank you!! They also checked all the fluids. Was only there for a short time. Got my oil changed,tires rotated, and they even washed my car!! Thank you!! They also checked all the fluids. More