Crain Kia of Conway - Service Center

routine oil change I had brought my car in for a routine oil change and asked the girl that met me at the car if the facility had a touchless car was h as I had recently I had brought my car in for a routine oil change and asked the girl that met me at the car if the facility had a touchless car was h as I had recently had some painting done on the outside of my car. She said that they did not. I requested that the car not be run through the car wash as I know they sometimes do . When I was notified that my car was ready I walked out to the car and it HAD been washsed. Just praying that Ido not have probems with my paint job as I was told by the body shop not to run it through a car was for 3 months. More

Good thing it was a free service that was already agreed on in my vehicle purchase. Otherwise trying to charge $77 for an oil change and tire rotation is a little outlandish. Nope, didn’t get a wash, vacu on in my vehicle purchase. Otherwise trying to charge $77 for an oil change and tire rotation is a little outlandish. Nope, didn’t get a wash, vacuum, or anything but pickup and delivery that I basically had to press for. More

Amazing service! Very fast and very clean service department! The service manager Lee Allen takes care of all of my maintenance needs every trip in! department! The service manager Lee Allen takes care of all of my maintenance needs every trip in! More

Oil change This was the quickest I have been in and out for an oil change and I really appreciated the service. My appointment was at 4. I arrived at 3:55 and This was the quickest I have been in and out for an oil change and I really appreciated the service. My appointment was at 4. I arrived at 3:55 and I was pulling out with my car at 4:40. More

Overall, my experience was great. However, they listed I needed a new cabin air filter when I had replaced it myself just 2 days prior. needed a new cabin air filter when I had replaced it myself just 2 days prior. More

Robert Great place to do Business very easy to work with and a great crew of guys and gals!! would gladly recommend them for any repairs or services. Great place to do Business very easy to work with and a great crew of guys and gals!! would gladly recommend them for any repairs or services. More

Excellent experience for service for oil change, tire rotation, and check up. Service was completed in one hour and advisor kept me informed about what to expect. rotation, and check up. Service was completed in one hour and advisor kept me informed about what to expect. More

Great place and people Did the job in a friendly and timely manner. I liked that they also washed and vacuumed my car. Thank you very much timely manner. I liked that they also washed and vacuumed my car. Thank you very much More

Super fast service performing oil change. Complimentary car wash and air freshener. Service department personnel are super friendly and everyone was wearing a mask. Two thumbs up.👍 car wash and air freshener. Service department personnel are super friendly and everyone was wearing a mask. Two thumbs up.👍 More

Quick and easy service Got us out of a pinch by fixing our broken trunk latch. It turned out it was still under warranty which was a pleasant surprise! Got us out of a pinch by fixing our broken trunk latch. It turned out it was still under warranty which was a pleasant surprise! More