Crain Kia of Conway - Service Center

Oil Change I had requested replacing the windshield wipers- didn't happen. My husband took care of it the next day. Other than that- the service was fine. I had requested replacing the windshield wipers- didn't happen. My husband took care of it the next day. Other than that- the service was fine. More

They made buying a new car fast and easy!! They were all Very nice and very professional. I will definitely be back to purchase from them in the future Very nice and very professional. I will definitely be back to purchase from them in the future More

Very professional. They contacted me with the amount of the service I requested before they started. Very clean and maintained their distance to help protect everyone's safety. Happy with the work done, a the service I requested before they started. Very clean and maintained their distance to help protect everyone's safety. Happy with the work done, as well. More

nail in tire Just glad they took me home while Kia was being seen because i would have had to wait over 2 hrs, so glad the shuttle took me home and they called whe Just glad they took me home while Kia was being seen because i would have had to wait over 2 hrs, so glad the shuttle took me home and they called when it was finished More

Staff picked up my car and took it for service. I was contacted to let me know other maintenance that was needed and the cost. They were pleasant and informative throughout. contacted to let me know other maintenance that was needed and the cost. They were pleasant and informative throughout. More

Fast , easy The gentleman who took care of me was very polite and did a wonderful job ! I was in and out in 30 minutes Thank you Debbie Kenkel The gentleman who took care of me was very polite and did a wonderful job ! I was in and out in 30 minutes Thank you Debbie Kenkel More

Great work! Everyone was super polite and helpful. I had no complaints. I was in and out, and they even washed my car and vacuumed. All in all, it was a nice oil Everyone was super polite and helpful. I had no complaints. I was in and out, and they even washed my car and vacuumed. All in all, it was a nice oil change experience. More

Quick Service My car was in and out in no time at all. The guy at the counter was very friendly. The only problem I had was that I didn't receive the sticker about My car was in and out in no time at all. The guy at the counter was very friendly. The only problem I had was that I didn't receive the sticker about when to come back and I'm on the maintenance warranty so that piece of information is the most essential for me. More

1st Time Visit I had an extended warranty and ended my coverage to join another extended warranty recommended by Kia service. I found during my visit that many 3rd p I had an extended warranty and ended my coverage to join another extended warranty recommended by Kia service. I found during my visit that many 3rd party extended warranties do not cover very many parts or cover services like the dealership brands. I was upset about my previous warranty until I asked a few questions to their mechanics who called to check for service. I enjoyed my visit and happy the price was not expensive to get my car repaired. I expected to have over $1,000.00. dollars in cost and paid half of that. For my first repair at a dealership, I hope it goes well like this all the time. I am looking forward to getting the best from my new warranty with Fidelity. Thank you for the information! More

Great customer service! As usual our experience with the service department at Crain Kia in Conway was excellent! We appreciate the care and attention that you provide to us As usual our experience with the service department at Crain Kia in Conway was excellent! We appreciate the care and attention that you provide to us and our car. More