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Crain Kia of Conway - Service Center

Conway, AR

4.6
935 Reviews

935 Reviews of Crain Kia of Conway - Service Center

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February 16, 2025

I always feel taken care of when I go to Crain Kia for service on my vehicle More

by AUBREYVIERECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie in Service
February 16, 2025

My Crain Kia experience was very good! I did not have any problems, and good customer service. More

by hughestiffney
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hatcher
February 15, 2025

Customer service was great! ! I was greeted by all who crossed my path. Service regarding vehicle was not clearly explained. Timely service provided. Cost explained clearly. A pl More

by LORIEPWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
Mar 01, 2025 -

LORIEPWILLIAMS responded

There is a typo in the rating. Service regarding vehicle was clearly explained.

February 15, 2025

Very fast and dependable service there waiting room is very nice with free water and popcorn and plenty of comfortable seats More

by wesley62.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Moore
February 13, 2025

Service rider was up front. Called when my parts arrived. The install took just a few minutes and I was on my way. More

by mnealltg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie *****
February 13, 2025

Everyone was super friendly and our appointment for a tire rotation and oil change was very quick. The service advisor was very informative on what services were recommended for the vehicle. We really en More

by dakotacody38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
February 08, 2025

Excellent work and very helpful staff. The price was less than I thought it would be always a plus. More

by lianatyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 06, 2025

Everyone was nice and friendly and the wait was not long at all I had an appointment and was checked in and out as promised. More

by melinda.walker55
Recommend Dealer
Yes
Employees Worked With
Service
February 01, 2025

Jeremy was a nice person he explained everything to me that was going to be done to my vehicle More

by rozettaevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 31, 2025

i absolutely love coming to my Kia of Conway dealership. all of the people make sure that i’m comfortable and well taken care of while i’m waiting for service More

by ITSSCANDACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramie York
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