Crain Kia of Conway - Service Center

Great, fast and friendly service. Won't take my vehicle any place else to get worked on! I received several different coupons and the service clerk worked to see which one was the best deal for me. any place else to get worked on! I received several different coupons and the service clerk worked to see which one was the best deal for me. More

It didnt take long for the oil to get changed and the tires rotated.Services was easy to set up.I always get great service with Crain. tires rotated.Services was easy to set up.I always get great service with Crain. More

Confident in service department Left our car for routine maintenance. Car was ready prior to original quoted time. Used a coupon toward the oil change. Car was vacuumed out, but wa Left our car for routine maintenance. Car was ready prior to original quoted time. Used a coupon toward the oil change. Car was vacuumed out, but was not washed. More

got my brakes fixed the lady at the service desk was very kind (sorry but i forgot her name) and handled everything rather quickly, i dropped my car off in the morning an the lady at the service desk was very kind (sorry but i forgot her name) and handled everything rather quickly, i dropped my car off in the morning and picked it up in the evening good as new! More

Oil Change/Maintenance I always get great and fast service. I love the way my Kia Sportage shines every time I leave the dealership. I wish I could wash it and make it look I always get great and fast service. I love the way my Kia Sportage shines every time I leave the dealership. I wish I could wash it and make it look that great. More

Service was easy to set up online and very quick— I dropped it off and it was ready just an hour later! I’ve worked with other dealerships who take all day on the drop-offs, so that was a nice surprise dropped it off and it was ready just an hour later! I’ve worked with other dealerships who take all day on the drop-offs, so that was a nice surprise. Plus they washed and vacuumed my car! More

The service department was fast and friendly. They kept me posted during my service on what was being done. The service area was clean and welcoming. me posted during my service on what was being done. The service area was clean and welcoming. More

I have been to this crain dealer before i only trust them to do a oil change then after my oil change they wouldn't take there coupon because I didn't get a tire rotation it was free so why would it matter. to do a oil change then after my oil change they wouldn't take there coupon because I didn't get a tire rotation it was free so why would it matter. On my other vehicle I had to take it somewhere else because they keep saying nothing was wrong with my air compresser so I took it to cavanaugh and they found the problem easy so definitely won't be going back.... worse place I ever been too and they are also snobby. More

Rip Off Buy a Kia and be lucky enough to have one of their known faulty engines that blows up around 60K miles, well if your the second owner of the vehicle, Buy a Kia and be lucky enough to have one of their known faulty engines that blows up around 60K miles, well if your the second owner of the vehicle, your screwed because you no longer get the 100K warranty. They will sale you a new used engine for an outrageous amount. I've bought 4 Kia Souls at Crain Kia of Conway, there service absolutely sucks, crazy high service fees, rude people, and I'll never buy another car from them or a Kia car for the rest of my life and will make sure I tell as many people as possible what a rip off this dealer and Kia are. Nightmare. More

routine oil change I had brought my car in for a routine oil change and asked the girl that met me at the car if the facility had a touchless car was h as I had recently I had brought my car in for a routine oil change and asked the girl that met me at the car if the facility had a touchless car was h as I had recently had some painting done on the outside of my car. She said that they did not. I requested that the car not be run through the car wash as I know they sometimes do . When I was notified that my car was ready I walked out to the car and it HAD been washsed. Just praying that Ido not have probems with my paint job as I was told by the body shop not to run it through a car was for 3 months. More