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Crain Kia of Conway - Service Center

Conway, AR

4.6
838 Reviews

838 Reviews of Crain Kia of Conway - Service Center

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October 03, 2020

I think his name is Andrew. Andrew was sooo nice, pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! More

by SUNSHINE.CHERRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
September 24, 2020

Great experience! I was unable to leave work to bring my car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! More

by tplymale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
September 20, 2020

Waiting area, including bathrooms, is bright and clean. Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend More

by LOU.STUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Kirk Hudspeth
September 20, 2020

Love the service department. Making an appointment is easy and since I wait in my vehicle they are always so fast getting my routine service done. Always so friendly and they wash my car! Gotta love that More

by barbarazakrzewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
September 10, 2020

Service was very professional and quick, facility was very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. More

by garryshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Hudspeth, Al Moats
September 03, 2020

The service department was fast and very friendly. I had questions about some things on my wife’s vehicle which wasn’t a Kia and they were able to answer all of my questions. Highly recommend. More

by bricegill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pearson, Aron Cornett, Randall Cheney, Dakota English, Kirk Hudspeth, Rob Jacobson, Courtney Mallett, Lindsey McHenry, Al Moats
August 28, 2020

Very friendly Service Department. I worked with multiple people and they all rock. I would recommend this service department to anyone wants nice efficient work done. More

by adean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew (Service Manager) 5 star
August 27, 2020

WAS DISAPPOINTED, THIS WAS THE 2ND OIL SERVICE VISIT THAT I DID NOT RECEIVE A WASH AND VACUUM. THE LITTLE DETAILS MEAN ALOT TO ME More

by KEVANS8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT ATTENDEE
August 25, 2020

This is an awesome company. I had an relax and enjoyable day. The atmosphere was calm. The dealership was excellent. I will business here again. More

by canuguessagain@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette Ratton, Dylan Hayford
August 25, 2020

Everyone there works hard to make sure they have happy customers. I had tow package installed on this visit. Thank you all for the hard work. More

by AMBERALEXANDER85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Hudspeth
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