Crain Kia of Conway - Service Center

Very clean dealership. Friendly and fast service. Will definitely return to have work done for my car and recommend this dealership to my friends and family. definitely return to have work done for my car and recommend this dealership to my friends and family. More

I asked to have someone from service call me back about an upcoming appointment. Still waiting. Didnt get names, just a woman who took appointment an upcoming appointment. Still waiting. Didnt get names, just a woman who took appointment More

I was very pleased, they took my car right in found the I was very pleased, they took my car ri ght in found the problem and fixed it, love that they washed and vacuumed my car. I was very pleased, they took my car ri ght in found the problem and fixed it, love that they washed and vacuumed my car. More

We were greeted right off by Andrew Hernandez. Very professional, courteous and knowledgeable. He kept in constant contact with us about our vehicle And maintenance. He made sure we were comfortable w professional, courteous and knowledgeable. He kept in constant contact with us about our vehicle And maintenance. He made sure we were comfortable while we waited. Very happy with the service department Highly recommend anyone to contact him. More

Al and Courtney worked with my daughter and provided a great experience for a first time car buyer and the shop was wonderful with a issue on a tire. great experience for a first time car buyer and the shop was wonderful with a issue on a tire. More

Andrew is always really nice and informative every time I take my car in for repairs or service. The entire service department goes out of their way to make their customers feel comfortable and to make car p take my car in for repairs or service. The entire service department goes out of their way to make their customers feel comfortable and to make car problems, which are usually a negative experience, positive. More

Always a great experience when I come by. Great customer service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! More

When Ian for an Oil change in and out in a snap😜 everyone was nice and friendly The job is done quick and clean. I will return. everyone was nice and friendly The job is done quick and clean. I will return. More

The young lady (Ashley) that took care of my issue was very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. More

Price is to high for routine service, oil change, etc. I doubt I would use service dept. for more extensive repairs on my 2019 sorento. doubt I would use service dept. for more extensive repairs on my 2019 sorento. More