Crain Kia of Conway - Service Center

Frustrating that there were mask mandate signs on the doors yet majority of customers & several employees failed to comply. The sign even stated there were masks available for those who “did not have one doors yet majority of customers & several employees failed to comply. The sign even stated there were masks available for those who “did not have one.” More

Great service, the lady at the service was helpful and very kind. I went in as a walk in and was out of there in an hour or less. While I was in the waiting area I was approached by another female employe very kind. I went in as a walk in and was out of there in an hour or less. While I was in the waiting area I was approached by another female employee that asked if I would like some water, she also sanitized the remote for me. They serviced my car and washed it for me, thank you! More

Always able to get me in with in a day or 2 for service. Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every 5000 mike's like my maintenance agreement says. I have heard a noice every so often from my car. I have mentioned this to them NUMEROUS times. She even put it in the notes this time. Still no one EVER says to me that they've looked at it. That is my only complaint. If it breaks outside of warranty it's in me and that SUCKS! More

Great service and friendly staff especially Coach and Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. More

We are Senior Citizens and our car is an older model KIA. Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from th Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from the day we bought our car. That is why we always like to tell people who are thinking of buying a new vehicle to check KIA of Conway out. Not only to you get a great vehicle but the staff from sales to service department is outstanding. More

The service staff is always great. They are always courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is r courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is ready and it is always cleaned when I pick it up. More

I have no complaints about the service. They are timely and efficient, even for a walk in customer. I’m always satisfied with their service. and efficient, even for a walk in customer. I’m always satisfied with their service. More

I have always received quick, efficient service from Kia I have always received quick, efficient service from Kia Conway. Easy to get to and pleasant atmosphere. I will continue to have my Sorrento Service I have always received quick, efficient service from Kia Conway. Easy to get to and pleasant atmosphere. I will continue to have my Sorrento Serviced here More

Was a great experience and really taken care of by Quinn. We will be back and telling our friends about this and sending them there We will be back and telling our friends about this and sending them there More

Work was completed quickly, Staff is always very nice, Facilities are clean I enjoy walking the lot while my vehicle is getting serviced. Great Experience Facilities are clean I enjoy walking the lot while my vehicle is getting serviced. Great Experience More