Crain Kia of Conway - Service Center

Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all More

Service dept does a great job. Friendly staff and helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you More

Service performed in a timely and courteous manner. I was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. More

Did a very good job serving and customer service was great, don’t know what else to say. They were good and friendly and helpful great, don’t know what else to say. They were good and friendly and helpful More

Absolutely love Lesia and the customer support she provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me. provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me. More

Only place that has EVER done service on my Mazda 6. Love the vac & car wash that is included. Everyone in the service dept is awesome! the vac & car wash that is included. Everyone in the service dept is awesome! More

Crain Kia of Conway is amazing, every part of the experience was wonderful! They did whatever they had to do to help us! They are my dealership for life! experience was wonderful! They did whatever they had to do to help us! They are my dealership for life! More

Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again. half, way too long! I may not ever come back here for this service again. More

Upon arrival I was greeted immediately. My concerns were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time. were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time. More

Kia Conway are very caring, and wonderful people. They are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved! are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved! More