Crain Kia of Conway - Service Center
Conway, AR
838 Reviews of Crain Kia of Conway - Service Center
Very polite, competent staff. Very clean and comfortable waiting area. Wait time was minimal and they worked me in because I had a bad tire which needed fixing in order for me to get to work. comfortable waiting area. Wait time was minimal and they worked me in because I had a bad tire which needed fixing in order for me to get to work. More
I appreciate Ashley Young’s friendly but not familiar positive attitude and disposition. She genuinely cares about customers. She will from time to time check on you in the waiting area if it seems your positive attitude and disposition. She genuinely cares about customers. She will from time to time check on you in the waiting area if it seems your service is taking longer than projected. More
they did a good job in a reasonable time. Everything was right the first time. Its what you expect from a top notch dealer. Everyone was polite and made me feel at home.. right the first time. Its what you expect from a top notch dealer. Everyone was polite and made me feel at home.. More
Service Dept. Courteous and kept you informed got a recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took car recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took care of me about the service More
Andrew Peck went above and beyond when selling us our Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. More
The salesman lied to me. He attempted to scare me into buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not s buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not sure if it is because I am a woman, or because they know people got their stimulus checks. But that is WRONG. There are many people that would have paid the 273.00 that he wanted for a new battery. He even followed me out to my car to see what it sounded like when it started. I left there and took my car to another mechanic and my battery tested fine. I am very disappointed in this man that would try to pull one over on me. I am not that person. Once my warranty is over, I will not be back to purchase or for service. More
Service was great. I was worked in and was finished in less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. More
Crain Kia in Conway Service Dept is always great! They are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! More