Crain Kia of Conway - Service Center

Everyone was nice, I went for a oil change the manager Lee Allen was really nice and informative really a nice guy we enjoyed our stay and will be back I really like the environment there Lee Allen was really nice and informative really a nice guy we enjoyed our stay and will be back I really like the environment there More

The staff is very nice and courteous! They have a very difficult job and I must say they did their job w the upmost in professionalism and honesty! difficult job and I must say they did their job w the upmost in professionalism and honesty! More

A woman should not have to make the statement, "I may not be a man..." to be heard when describing problems with vehicle and service departments should not rely on computers to tell them everything that is w be a man..." to be heard when describing problems with vehicle and service departments should not rely on computers to tell them everything that is wrong with cars. Last I knew, break wear isn't picked up by computers. More

Brian the NEW service manager is bomb.com. He had a smile on his face and was willing to listening and help from the moment our car was pulled into the bay. He kept in contact with us throughout. Great choic on his face and was willing to listening and help from the moment our car was pulled into the bay. He kept in contact with us throughout. Great choice Kia.....glad you got rid of that other guy! Thank you for looking out for us Brian. More

Very helpful in finding a recall on a door issue we are having saving us money that's always good. it took a little longer than I had anticipated considering I had an appointment. having saving us money that's always good. it took a little longer than I had anticipated considering I had an appointment. More

I came in for an oil change. Brian was quick to my car and got the service done timely. He explained everything and took care of my coupons at the end. and got the service done timely. He explained everything and took care of my coupons at the end. More

As I said in the past customer service was outstanding from working with service Manager to ast Manager. Really appreciate the outstanding stvice that was given during 2 visits. from working with service Manager to ast Manager. Really appreciate the outstanding stvice that was given during 2 visits. More

I had a much better experience than previous experiences. The only complaint I have is that my car was not vacuumed. Everything else was great. The only complaint I have is that my car was not vacuumed. Everything else was great. More

Dealership was good, Drew the Mech. was very knowledgeable and honest. I however was very disappointed that Kia wouldn’t fix my converter problem. This is my third soul n last. Less than 60,000 knowledgeable and honest. I however was very disappointed that Kia wouldn’t fix my converter problem. This is my third soul n last. Less than 60,000 mi. on converter recall doesn’t show a lot confidence in parts u sell. More

Great service as always - I also appreciate the offer for the shuttle to go get lunch somewhere! Friendly and helpful will be back the next time we need service! the shuttle to go get lunch somewhere! Friendly and helpful will be back the next time we need service! More