Crain Kia of Conway - Service Center

Easy, convenient, friendly, scheduled online nice greeter in service department in service department More

Conway has excellent customer service skills. I drive from Little Rock Arkansas about 30 minutes just to get quality service from Conway. Keep up the good work from Little Rock Arkansas about 30 minutes just to get quality service from Conway. Keep up the good work More

It was a smooth process from start to finish.I would like to give high praise to Delilah & Brain . to give high praise to Delilah & Brain . More

TOOK OVER 2 HRS FOR OIL CHANGE AND TIRE ROTATION WITH APT ALSO TRIED TO CHARGE FOR TIRE ROTATION-FREE BOUGHT TIRES THERE ALSO TRIED TO CHARGE FOR TIRE ROTATION-FREE BOUGHT TIRES THERE More

Very good service. The manager was really nice and helpful when I had questions. I went in for an oil change but ended up getting some other parts replaced so I was there a little longer than expecte helpful when I had questions. I went in for an oil change but ended up getting some other parts replaced so I was there a little longer than expected. More

Wonderful services. I work overnight so I drop my car off in the mornings with instructions written on the envelope provided in the drop box. When finished they call with information on what was done and wha in the mornings with instructions written on the envelope provided in the drop box. When finished they call with information on what was done and what need to be done in the near future. I was able to pay for my services over the phone and since want going to make it before the service department closed they left my paperwork and keys with someone at the front desk. More

Communication is not great. My checkout receipt said things were completed that clearly were not. There's not really a point in making an appointment because no one checks. My request had everything on things were completed that clearly were not. There's not really a point in making an appointment because no one checks. My request had everything on there that I wanted done and almost none of it was. This happens consistently here so I won't be returning More

Every time I have service done at the dealership everyone goes above and beyond to insure that I am taken care of in the best possible way goes above and beyond to insure that I am taken care of in the best possible way More

Service Manager and Desk Employee were Fantastic. We Service Manager and Desk Employee were Fantastic. We Will never go to the GMC Place next door due to Service Manager Attitude towards my Spouse in Service Manager and Desk Employee were Fantastic. We Will never go to the GMC Place next door due to Service Manager Attitude towards my Spouse in a previous transaction. I believe they call him Moose. Why does he still work there??? More