Crain Kia of Conway - Service Center

It was good service, however it's disappointing it wasn't done right the first time. In the end, all is well. They fixed the issue without any further delay. done right the first time. In the end, all is well. They fixed the issue without any further delay. More

The service was good. Dalilah Dover was extremely nice to me. Everyone there was extremely friendly and helpful. The service was wonderful and excellent. N me. Everyone there was extremely friendly and helpful. The service was wonderful and excellent. N More

Didn’t do everything that I paid for. For example, vacuum the inside of the car which came with a the $60 oil change .friendly staff though, the inside of the car which came with a the $60 oil change .friendly staff though, More

Again, I do not own a Kia and have never been to the dealership. I have, however, been to Crain Ford in Little Rock. Please correct your records! This keeps happening even after assurances that i dealership. I have, however, been to Crain Ford in Little Rock. Please correct your records! This keeps happening even after assurances that it has been rectified. More

I came in for an oil change and they noticed that one of my tires was in the red. We came up with a solution and I left satisfied! my tires was in the red. We came up with a solution and I left satisfied! More

I LOVE that they will come pick up and drop off my car at my work! That is top notch customer service. I do have a question though, why are they not vacuuming the inside of the cars now when they clean them my work! That is top notch customer service. I do have a question though, why are they not vacuuming the inside of the cars now when they clean them up? Is it due covid restrictions? Also I didn’t get a mileage sticker placed in my windshield like usual but these are a small price to pay for the other services. More

I was travelling through and Crain was first rate in their service for my vehicle. They were fast and efficient and got me back on my way quickly. their service for my vehicle. They were fast and efficient and got me back on my way quickly. More

I really like this dealership. It's very comfortable while waiting on service to be completed. Everyone is friendly and very accommodating to my time. while waiting on service to be completed. Everyone is friendly and very accommodating to my time. More

It's a great dealership to go to, the customer service is great and everyone is very friendly. They answered all my questions. keep up the good work! is great and everyone is very friendly. They answered all my questions. keep up the good work! More

Great dealership I feel confident that everyone is well Great dealership I feel confident that everyone is well trained in their specific job and expect nothing less Nice friendly group One thing that Great dealership I feel confident that everyone is well trained in their specific job and expect nothing less Nice friendly group One thing that should be taken care of is the wash station-was in twice and they couldn’t clean outside of car More