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Crain Kia of Conway - Service Center
Conway, AR
838 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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838 Reviews of Crain Kia of Conway - Service Center
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April 13, 2022
kia service always does a good job. highly recommend. all staff is always so positive and friendly highly recommend. all staff is always so positive and friendly More
by pambam
Verified CustomerEmployees Worked With
April 12, 2022
Great prompt service with friendly staff. Offered beverage while I waited. They kept me informed and up-to-date on where we were in the maintenance process. Offered beverage while I waited. They kept me informed and up-to-date on where we were in the maintenance process. More
by xbrianpx
Employees Worked With
Delilah Dover
April 05, 2022
We have always had a wonderful experience with the employees and staff at Crain Kia in Conway. employees and staff at Crain Kia in Conway. More
by CARRDONNA87
Employees Worked With
April 01, 2022
There was a recall on my trunk latch, well my trunk latch broke and they were able to get me in 3 days later. The process was easy and they took good care of me. I also got an oil change and they washed my c broke and they were able to get me in 3 days later. The process was easy and they took good care of me. I also got an oil change and they washed my car and vacuumed it as well as letting me know what condition my car was in overall. Most places don’t do all that so it was very nice ;) and to top it all off.. i only waited for maybe an hour and a half! More
by alexis flowers
Employees Worked With
Other Employees :
Jason Pearson, Courtney Mallett, James Wahrmund, Andrew Peck, Brandon Roberts
March 31, 2022
I needed a new key made for my 2010 equinox and I was floored at the cost. 267.00 is what I paid. I Google how to program it, it takes less then 5 minutes and it cost ne 267. That is absolutely ridicu floored at the cost. 267.00 is what I paid. I Google how to program it, it takes less then 5 minutes and it cost ne 267. That is absolutely ridiculous. I left there feeling very disappointed. More
by TRISHADANNA
Employees Worked With
Jason Pearson
March 27, 2022
I’ll tell ya what guys I drive 1 hr to Conway just to get my oil changed Crain Kia of Conway has always treated me fantastic!! But this last service was above and beyond I would like publicly thank Delila my oil changed Crain Kia of Conway has always treated me fantastic!! But this last service was above and beyond I would like publicly thank Delilah Dover for all the work she put in on finding me a ride to take myself and 7 children to eat lunch. Also I would Especially like to thank Service Manager Johnny!!! Sorry Johnny I forgot your last name Crain Kia u now have a life long customer from me because of your service manger that guy is one heck of guy very professional, and all around a great guy! Johnny thank you! Guys I had 7 children with me!! Reason is I was taking them to the trampoline place after my service and like I said I live one hour away Johnny with out pause made my stressful day awesome I’m am beyond grateful to know their is still good caring people out there!! Again Thank you, Jason Reames More
by jason.reames@hotmail.com
Employees Worked With
Delilah Dover And the new service manager Johnny
March 20, 2022
Professional staff and everyone is kind and helpful. Over and over staff went out of there way to acknowledge everyone in the waiting area while we waited on our cars to be serviced. Over and over staff went out of there way to acknowledge everyone in the waiting area while we waited on our cars to be serviced. More
by SEASLEY01
Employees Worked With
Service team
